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Parkway Toyota
Englewood Cliffs, NJ
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918 Reviews of Parkway Toyota
I highly recommend Seyda Sengul at Parkway Toyota. I visited Parkway to discuss my options at the end of my lease. I was really skeptical about the kind of recommendation thought I would be sure to get. visited Parkway to discuss my options at the end of my lease. I was really skeptical about the kind of recommendation thought I would be sure to get. To the contrary, Seyda was very up front and helped shed light on which option was the most suitable. We reviewed both leasing and purchase options. Given the quality of the Highlander (serviced at Parkway), the excellent payoff amount I now had and my budget considerations financing at Parkway was an ideal option. Financing through the dealer turned out to provide the most competitive rates. I will recommend Seyda to my colleagues and friends without hesitation, and to those who would want a salesperson who is knowledgable, patient, with impeccable professionalism and good humor, and happens to provide the best offers to boot. She will surely find you the best opportunity calibrated to your expectations. So stop reading this and go now! More
All personnel involved were friendly and helpful. It's always a pleasure to visit the dealer, since we have purchased vehicles in the past and intend to do so again. It's always a pleasure to visit the dealer, since we have purchased vehicles in the past and intend to do so again. More
We had been looking for a new car for several months and visited many different brands and dealerships. Whether one will admit it or not, subconsciously you keep track of three initial impressions: 1) How visited many different brands and dealerships. Whether one will admit it or not, subconsciously you keep track of three initial impressions: 1) How are you greeted? 2) Is the sales staff friendly, hospitable, knowledgeable? 3) is the showroom clean, organized etc.? Parkway Toyota was all of these. They contacted us after our initial visit in a firm but not pushy manner, which we appreciated. We would not have purchased our new Prius from Parkway had we not had such a favorable impression and reception by Bob Winograd and his staff. Very pleasant experience. More
It was a pleasure working with Bob and Patrick as we tried to determine the appropriate car for our daughter. She was able to test drive all three cars she was seriously considering. Patrick and Bob sh tried to determine the appropriate car for our daughter. She was able to test drive all three cars she was seriously considering. Patrick and Bob shared their expertise on all three of the vehicles which made it easier for her to choose make the selection that ultimate made her needs. I appreciate Patrick's patience and kindness with us throughout the night. We really enjoyed chatting with Bob, listening to his recommendations and working with us financially to arrive at a price that we both could live with. Jase finished the process by thoroughly walking us through the individual cost and financial arrangements as well as assisting us in selecting an extended warranty policy. We had a stress free evening and we are very happy with the vehicle my daughter, Jenine Denham, selected. We have been a loyal customer of the Toyota family since 1981. We will continue recommending friends and buying your products. In the near future we plan to purchase a car from your sister company "Lexus". As an aside we want to thank David Fernicola, manager in the Service Department, for all the years he has graciously worked with us. Thank you Toyota!!!! More
This dealer is very attentive to your needs. They are willing to negotiate and make you happy. The purchasing process is exceptional, very easy and fast. willing to negotiate and make you happy. The purchasing process is exceptional, very easy and fast. More
We came in with the intent to lease a vehicle as quickly as possible with the least amount of hassle. Parkway Toyota and its team, especially, Mike, Kevin, Bobby and with the assistance of Cathy and Jase m as possible with the least amount of hassle. Parkway Toyota and its team, especially, Mike, Kevin, Bobby and with the assistance of Cathy and Jase made this transaction seamless and with us walking out with a beautiful new Camry. My husband's family has been with the Parkway Toyota family for over 20 years and I have also joined the Parkway family in the service area since I moved up to Bergen County in 2006. I have never been disappointed in the service I have received from David or Peter. I look forward to many more years of continued business with Parkway Toyota. More
The test drive and all explanations were handled by Patrick Healy. If I would have to choose a single word to describe him, it would be "Helpful". If I would write a page about my experience, then it Patrick Healy. If I would have to choose a single word to describe him, it would be "Helpful". If I would write a page about my experience, then it would have all shades of the word "Helpful" when Patrick is concerned. He really went an extra mile in order for us to test all the cars that we considered, answered all our questions, highlighted things that we may overlooked. There was zero pressure to close the sale, he behaved like a gracious and endlessly patient host. The price was good, but still more than we hoped to pay. Then Patrick introduced us Bob Winograd, the Sales Manager. Bob did not let us go until he found a combination of the price and options that we would be happy with. Bob is polite, charming, and a quick decision maker. The negotiation process left us completely satisfied. We signed the deal. When we came to pick up the car, Patrick spent an hour with us, configuring Bluetooth, showing us the third seat options, etc. Thank you, Patrick, we were really touched by your genuine desire to help. More
I have to say I have never had an experience with a dealership like I had with Parkway Toyota. This dealership is excellence. Our salesperson Carlos Guerrero was the finest sales rep I have ever had dealership like I had with Parkway Toyota. This dealership is excellence. Our salesperson Carlos Guerrero was the finest sales rep I have ever had the pleasure to work with. He was very accommodating showing us many vehicles with patience, kindness, respect and pure sincerity, he never rushed us in anyway, he listened to what we said. I had many questions and he answered every one of them and what he didn't know he made sure to get me an answer right on the spot. He even gave me his cell phone number and told me to call him direct should I have any questions or concerns and I did a couple of times and he was right there for me every time, he is a man of his word. Carlos is exceptional and I highly recommend him when you visit Parkway Toyota. At the time of our purchase which went extremely smooth we met with Mark Gaviola, Finance Manager. Mark is the kindest, nicest, friendliest, most personable gentleman, he made us feel so relaxed and at ease, answering any questions we had and then some, smiling and joking all the while, just a really great guy all in all. I had gone back a week later and inquired about an additional warranty program they had, spoke to Mark and again Mark was so nice, answered all my questions and told me to call anytime if he could be of any help. I had also spoke with Jeff Miller, Manager, who accommodated me, he was patient, kind and considerate and have also had the pleasure to meet with Edgar Buenconsejo as well. I came in for an additional accessory, met with Edgar, Edgar took my vehicle, returned it to me 30 mins later then apologized for taking a little longer saying that he had my vehicle washed while I was waiting. Where do you get service like that? Parkway Toyota that's where. They made me feel like family. I'm very, very happy to be part of the Toyota family :) More
I give this dealership excellent marks for customer service, professionalism, friendliness, responsiveness and helping us to buy a new Prius C with ease and clarity. The price was very competitive, th service, professionalism, friendliness, responsiveness and helping us to buy a new Prius C with ease and clarity. The price was very competitive, the effort made to explain the car and its features and offer a test drive was extremely satisfactory, and throughout the coordination of special issues by their Head of Online Sales staff Cathy Telep made our purchasing and owning this lovely new car really a delight. We had several special issues and Cathy rallied to help immediately, with grace and warmth and always keeping the process moving ahead. Her coordination with an out of state DMV and our new auto insurance company was incredibly important and vital and we are so grateful to her for her goodwill and expertise. I would totally recommend this dealership to anyone who wants to be treated with enthusiasm, fairness and good follow up . The cars are beautifully kept and maintained, the showroom spacious and immaculately clean ( as are the restrooms) , and staff members are friendly and welcoming. I am so happy I found the dealership through an online search for area dealers for the Prius C and that we were successful in achieving our aim of purchasing a 2013 Toyata Prius C at a very fair price. Also the service department did a superb job in installing the extra accessories ordered in a very timely way. MSG More
I went in to Parkway Toyota thinking this would be the beginning of a long car buying process but it was so fast and easy. I told them exactly what I wanted, which was the same payments as my Yaris and I beginning of a long car buying process but it was so fast and easy. I told them exactly what I wanted, which was the same payments as my Yaris and I leased a brand new 2013 Prius! Negotiations were easy as they were quick to give me discounts, and extended mileage to meet my budget and needs. It took me a couple of days and a bit more research to make my decision but I couldn't find a better deal. Jeffrey Urbina was so kind and patient and answered all of my questions and Jase Kim was wonderful at crunching the numbers to get me a good deal in the final process. I am so happy and pleased with my experience at Parkway Toyota and I highly recommend doing business with them. More