Park Ave BMW
Rochelle Park, NJ
Filter Reviews by Keyword
By Type
3,710 Reviews of Park Ave BMW
Jerry was accomdating and worked well with me when I turned in my lease. He spent time to work out an afforable cost for a new lease and was helpful in explaining the new features of the new car. I wou turned in my lease. He spent time to work out an afforable cost for a new lease and was helpful in explaining the new features of the new car. I would recommend this dealer and Jerry to other people More
David, I want to tell you how pleased I was with the David, I want to tell you how pleased I was with the courtesy, honesty and decency given to me by rep Richard Anzalone on my recent service with y David, I want to tell you how pleased I was with the courtesy, honesty and decency given to me by rep Richard Anzalone on my recent service with your dealership. In dealing with my flat tire, Richard took all of the necessary and detailed steps in order to diagnose the problem. But what most impressed me was the human touch Richard exhibited when communicating to me what my options were in resolving the issue with my tire. After driving my vehicle out of your dealership (after the tire issue was resolved), I got a warning signal that something was wrong with my all wheel drive system. I brought my vehicle back for service and was hoping for the best. Richard called me the next day and told me that there was a problem with transfer case actuator. Richard also told me that he was able to get the repair fixed as a courtesy to me even though my warranty had just elapsed. Richard said "it was a no brainer" in describing why he felt he wanted to help me out. Richard's effort in helping me out with this repair will probably be the best Christmas gift I get this year. Based on this heart warming experience, I will not only be a customer of your dealership but recommend it to other people as well. I will tell them of the excellent service I was given and human decency I was shown. Richard is not only a credit to your dealership but also to BMW North America too. Joseph Tursi More
This is my first time purchasing a car and Andre had made it such a wonderful experience. I have been to other car dealerships and I would get the same reactions from the sales person, which was no sense of it such a wonderful experience. I have been to other car dealerships and I would get the same reactions from the sales person, which was no sense of urgency to help because I'm young, but not with Andre. He was so welcoming and very very helpful. He guided me and kept in touch with me throughout the whole process. I would highly recommend anyone looking to buy a BMW to go to Park Ave BMW and ask for Andre Lindsay. More
I'm from Connecticut and found the pricing from Park Ave to be much better than what I was getting here in my state. Let's say that when you're comparing apples for apples (all the various options at diffe to be much better than what I was getting here in my state. Let's say that when you're comparing apples for apples (all the various options at different price points) there really was no comparison. They are very competitive. My rep at Park Ave was Luis Valencia, who made the whole buying process easy. Quick note: On my first visit to Park Ave I stopped in on a Saturday at about closing. I met Luis and I never had the feeling that I had to rush. I decided though that I would come back on another day. The next time we talked was on Wed of the following week. We worked out the details of the deal thru phone and email, and that evening I was driving my cpo beemer. So that I could take my car that night they got me a temp registration and mailed me my new one. Everything when seamlessly. I would highly recommend Park Ave and Luis Valencia to anyone considering a BMW. By the way this is my first beemer and I can tell you this car is great. I now have fun driving. It has exceeded my expectations just as Park Ave and Luis Valencia have. Keep up the great work. Thanks. More
I am pleased to recommend without hesitation Park Ave BMW in general and Brad Russak in particular to anyone looking to purchase a BMW. Brad is exceptionally knowledgeable, helpful,and highly organized. We d in general and Brad Russak in particular to anyone looking to purchase a BMW. Brad is exceptionally knowledgeable, helpful,and highly organized. We drove 5 hours from Vermont to purchase our car and everything went incredibly smoothly, from test drive to questions answered to financing. A highly satisfying experience in every way possible. We have had a few very minor issues since our purchase. Brad has been quick to respond in each instance and each issue was resolved without hassle. Thanks, Brad! More
My first experience of purchasing a vehicle, let alone a BMW, was "smooth sailing" thanks to Luis Valencia. I seen the 2006 X5 on the BMW Park Ave website, and I contacted Luis instantly. Good mileage, p BMW, was "smooth sailing" thanks to Luis Valencia. I seen the 2006 X5 on the BMW Park Ave website, and I contacted Luis instantly. Good mileage, price, etc etc (knew I had to have it). I made an appointment for a test drive and sealed the deal without hesitation. Luis is one of the nicest car salesman I have ever come across along with Roger Pic (finance mgr). I would definitely recommend going to see Luis Valencia if you want a great deal and want to feel comfortable with your purchase. More
I was very pleased with my recent purchase at Park Ave. I was very pleased with my recent purchase at Park Ave. BMW. From the moment I walked in the door, client advisor Brad Russak made me feel complete I was very pleased with my recent purchase at Park Ave. BMW. From the moment I walked in the door, client advisor Brad Russak made me feel completely at home and at ease, even though I was a first time purchaser. I usually dread the process of buying a new car and dealing with sales people, but not with Brad. He was so friendly and easy going, I really got the impression that he was passionate about giving his customers exactly what they wanted and he did that with me...to the tee. I couldn't have asked for a better experience and I got the exact car I wanted, thanks to Brad. He was also very attentive to my needs, kept me up to date every step of the way and even offered me a ride to pick up my new car! As a customer, I found it to be a very nice gesture. As a business owner, I thought BMW is lucky to have Brad Russak on their team. For anyone who is interested in or even thinking about purchasing a BMW, I wouild highly recommend you contact Brad Russak. You will not be dissapointed. Mary Jo Mangan More
This is my first BMW car (128i Convertible) and my experience could not have been better! My Sales Person was Naeem Nabbie. He was very friendly, honest and knowledgeable. The best was that he was n experience could not have been better! My Sales Person was Naeem Nabbie. He was very friendly, honest and knowledgeable. The best was that he was not pushy. He gave me straight answers, was patient as I weighed all options. I never felt pressured to make a quick decision, which allowed me to make a well-informed decision. I will highly recommend Naeem at Park Ave BMW for anyone living in the Tri-State area (or anyway for that matter) considering buying a BMW! More
This is the fifth BMW I have leased from Park Ave. BMW. It is the first European delivery I have scheduled. Outstanding experience with the entire sales process! From ordering the car to picking it up in E It is the first European delivery I have scheduled. Outstanding experience with the entire sales process! From ordering the car to picking it up in Europe to scheduling a drop off in Europe to taking the second delivery of the car, Mr Messenger was wonderful. The term going the extra mile really describes Mike's sales style. Even after the delivery Mike has been instrumental in resolving some administrative issues and continues to demonstrate that he really values his customer's happiness. More
Amazing experience to work with them for a new car. Staff are all very nice, sales very patient. We investigated 10 cars before making decision. Transaction was fast. now the sales person becomes our friend. are all very nice, sales very patient. We investigated 10 cars before making decision. Transaction was fast. now the sales person becomes our friend. Strongly recommend for BMW customers!!!!!! More