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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,284 Reviews
Call Service Center (770) 410-1111

4,284 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 18, 2023

They always do a great job anytime I bring in my vehicles for service. Thank you! More

by BGRAY3128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our service. We appreciate your support and look forward to seeing you again soon!

December 17, 2023

Worked with Kim in the service department. Great service, an explained everything that needed to be completed More

by murph_waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Murph! Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience working with Kim in our service department!

December 17, 2023

Hiram did an outstanding having my car serviced and completed by the end of the day. More

by mholm344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram (Service)
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Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear that Hiram provided outstanding service and got your car serviced and completed by the end of the day. We appreciate your feedback and look forward to serving you again in the future!

December 17, 2023

Poor communication about expectations for day to pick up the vehicle. Personnel did not follow up to let us know when our vehicle was ready for pickup. The personnel came across as annoyed when we would cal More

by j burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Dec 22, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry to hear that you had issues with your pickup. We want all of our customers to feel well-informed during their service, and we apologize that this was not the case. We sincerely appreciate your feedback, and we hope to work with you again in the future. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

December 17, 2023

Sara and Kim, delivered outstanding customer service. Orlando and the greeting team are great too. Thankfully, my breaks were warranty items, and now my truck is operating fine. Season Greetings to Palme More

by arthinson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara and Kim Service Dept., and Orlando.
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Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that our team provided you with outstanding customer service. We're glad that your truck is operating fine now, and we wish you a wonderful holiday season!

December 16, 2023

Experience overall was great. I’ve been to other dodge dealers and have not had nearly the same experience as I have had with Palmer! More

by kassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Kassie, thank you for your kind words! We're thrilled to hear that your experience with Palmer Dodge was exceptional. We strive to provide top-notch service to all our customers, and we're glad we could meet your expectations. We appreciate your support and hope to see you again soon!

December 16, 2023

Every thang was gopd . good place to bye a car every onr thrre 2as nice More

by Stan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Stan, thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Take care!

December 16, 2023

The people working in the service department are friendly and professional. The waiting area is comfortable, and the service didn't take long. More

by iris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Iris! Thank you so much for your kind words about our service department. We're thrilled to hear that our team was friendly and professional, and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future!

December 16, 2023

Fast and exactly what I expected. Very pleased with the service experience and customer service More

by brianxknott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Brian, thank you for your kind words! We're thrilled to hear that our service met your expectations and that you were pleased with our customer service. If you ever need anything else, feel free to reach out. We're here to help!

December 14, 2023

They errr were wonderful! Thank you for taking the time to review everything! Nice touch with ordering my Uber More

by jcolema1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words and 5-star rating. We're thrilled to hear that you had a wonderful experience. It was our pleasure to assist you and provide a little extra convenience with the Uber. We appreciate your feedback!

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