Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,274 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Recall work on 2007 Jeep and Check Engine/Gas Cap Light - %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking th %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking the battery. Won't be back and they won't get the opportunity at the next Chrysler purchase. More
great first experience with the express oil change. Morgan was extremely helpful and a pleasure to work with. Work was done quickly. I would definitely use again for the next service... Morgan was extremely helpful and a pleasure to work with. Work was done quickly. I would definitely use again for the next service... More
Outstanding customer service. Made me feel like family. I talked to the director over parts and service prior to this but he seemed more interested in his phone than his customers. But bill and Mr. Keller ma talked to the director over parts and service prior to this but he seemed more interested in his phone than his customers. But bill and Mr. Keller made me want to write a great review for them. Cudos keep up the good work More
Customer service was excellent, all employees were professional, quality service delivered as promised at a fair price in a timely manner. Have already recommended to others. professional, quality service delivered as promised at a fair price in a timely manner. Have already recommended to others. More
Jody Cruce went out of his way to locate new run flat tires for my 2005 Cadillac CTS-V. Roberto Del Campo really went the extra miles to get the tires installed and correct a defective tire sensor issue tires for my 2005 Cadillac CTS-V. Roberto Del Campo really went the extra miles to get the tires installed and correct a defective tire sensor issue. I have always received outstanding service as well as great new car pricing and trade-ins. More
I was recommended to this dealership, and at first, I was skeptical because of my past experiences elsewhere. Oh, how I was quickly proven otherwise! As soon as I walked in, I was greeted by Nubian Holmes, skeptical because of my past experiences elsewhere. Oh, how I was quickly proven otherwise! As soon as I walked in, I was greeted by Nubian Holmes, and he began by forseeing that he was going to find me the perfect car! Jared and Nick assisted me while I waited and the overall experience was highly favorable. Nubian provided me with a great car and introduced me to the service crew who has now continued to maintain everything I need! I would seriously recommend this dealership and it's staff, especially the three mentioned to buy a great new or used car, and experience stellar service and a welcoming atmosphere! More
I had an issue that arose after a recall fix at this dealership. We were annoyed that the issue wasnt discovered during our inital visit and contacted Jody regarding the matter. Honestly, his policy w dealership. We were annoyed that the issue wasnt discovered during our inital visit and contacted Jody regarding the matter. Honestly, his policy was very straight forward and in a refreshing change the dealership assumed responsiblity for having missed it the first time. I commend Jody and his guys for being, in my opinion, in the minority of dealerships that actually listen to their customers and their points. My hats off to you. More
Jared has been very helpful on numerous occasions dealing with different aspects of working with his dealership. Whether its sales, parts, or service, I know I can always call Jared with any questions or co with different aspects of working with his dealership. Whether its sales, parts, or service, I know I can always call Jared with any questions or concerns I have. He has always been extremely knowledgeable and helpful no matter what information I needed from him! More
Had my a/c go out on my truck and Palmer Dodge was close by. Took it in and it was diagnosed and priced for me very quickly. I had the work done and the job was completed in a very timely fashion with the q by. Took it in and it was diagnosed and priced for me very quickly. I had the work done and the job was completed in a very timely fashion with the quality that I would expect from a dealership. I took my daughter over and she purchased a used vehicle as well. Highly recommend this dealer with friendly personnel. More