Palmer Dodge Chrysler Jeep Ram - Service Center

Bad experience turned great I originally went to another dealership, and after a horrible interaction I ended up at Palmer and it was the best decision I ever made. I originally went to another dealership, and after a horrible interaction I ended up at Palmer and it was the best decision I ever made. More

Quick and easy Good one as usual. Liked it always and they are consistently prompt and also give attention and care to keep you well informed about the process. Good one as usual. Liked it always and they are consistently prompt and also give attention and care to keep you well informed about the process. More

Oil Change and Lug Replacement Your associate was kind and kept me abreast of updates on my vehicle maintenance. Although the $12.00 individual charge for lug nuts seemed steep, my Your associate was kind and kept me abreast of updates on my vehicle maintenance. Although the $12.00 individual charge for lug nuts seemed steep, my service center rep was courteous and helping. More

Wonderful! The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their st The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their staff! More

First Class Experience My experience at Palmer Dodge, along with David, my advisor and Hiram, my service mechanic is Five Star. The intake process was smooth, the lounge are My experience at Palmer Dodge, along with David, my advisor and Hiram, my service mechanic is Five Star. The intake process was smooth, the lounge area clean and comfortable, and the wait time was what I was told. I highly recommend and will be back with other vehicles. More

80,000 service I appreciate Winston’s prompt and courteous communication. He is friendly, patient, and willing to answer questions to help explain the work that was I appreciate Winston’s prompt and courteous communication. He is friendly, patient, and willing to answer questions to help explain the work that was performed. More

Great Experience once again We have used Palmer a couple of times now to service our Chrysler. We have found that the staff, work quality and overall experience has been consist We have used Palmer a couple of times now to service our Chrysler. We have found that the staff, work quality and overall experience has been consistently at a high level. Winston has been our service coordinator for each experience and he takes great care of us. It speaks to the quality of an operation when the same people are there to assist time after time. In addition to the great service delivery, the pricing is very reasonable, which is something you might not expect from a dealership service department. Combine the pricing, (we did compare pricing) service level and the piece of mind which comes with factory trained (and backed) technicians, and we are very satisfied with our choice to use Palmer to service our vehicle. We'll be back, should the need arise... More

A job well done. A very professional and knowledgeable group. Service was done in a. reasonable amount of time. Not only was a Recall taken care of but an additional p A very professional and knowledgeable group. Service was done in a. reasonable amount of time. Not only was a Recall taken care of but an additional problem was evaluated and corrective action recommened. More

Great customer service Thomas was my service rep, and he was a pleasure to deal with. He kept me updated while my car was being serviced and followed through with everything Thomas was my service rep, and he was a pleasure to deal with. He kept me updated while my car was being serviced and followed through with everything he said he would. Everyone in the service department was friendly and professional. More

Excellent Service by Luis Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would li Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would like to have him manage our service going forward. More