Palmer Dodge Chrysler Jeep Ram - Service Center

I am happy with the work this dealership does and they sure juggle a lot of customers well. My only complaint is that for the 2nd time they have promised that they would wash my van as part of my service sure juggle a lot of customers well. My only complaint is that for the 2nd time they have promised that they would wash my van as part of my service and have not done it. This time they said there was something wrong with the plumbing which sounded like an excuse. More

I went in for an oil change, tire rotation and a wash. I was there for over 4 hours. There were obnoxious kids there running around and yelling. I know the kids were not their fault but I will not waste my was there for over 4 hours. There were obnoxious kids there running around and yelling. I know the kids were not their fault but I will not waste my time there again. More

Recall work on 2007 Jeep and Check Engine/Gas Cap Light - %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking th %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking the battery. Won't be back and they won't get the opportunity at the next Chrysler purchase. More

great first experience with the express oil change. Morgan was extremely helpful and a pleasure to work with. Work was done quickly. I would definitely use again for the next service... Morgan was extremely helpful and a pleasure to work with. Work was done quickly. I would definitely use again for the next service... More

Morgan was very fast and very friendly. As always Palmer Dodge was on point and had the answers to all my questions. Thanks again for your work. Dodge was on point and had the answers to all my questions. Thanks again for your work. More

Outstanding customer service. Made me feel like family. I talked to the director over parts and service prior to this but he seemed more interested in his phone than his customers. But bill and Mr. Keller ma talked to the director over parts and service prior to this but he seemed more interested in his phone than his customers. But bill and Mr. Keller made me want to write a great review for them. Cudos keep up the good work More

Customer service was excellent, all employees were professional, quality service delivered as promised at a fair price in a timely manner. Have already recommended to others. professional, quality service delivered as promised at a fair price in a timely manner. Have already recommended to others. More

Jody Cruce went out of his way to locate new run flat tires for my 2005 Cadillac CTS-V. Roberto Del Campo really went the extra miles to get the tires installed and correct a defective tire sensor issue tires for my 2005 Cadillac CTS-V. Roberto Del Campo really went the extra miles to get the tires installed and correct a defective tire sensor issue. I have always received outstanding service as well as great new car pricing and trade-ins. More

I was recommended to this dealership, and at first, I was skeptical because of my past experiences elsewhere. Oh, how I was quickly proven otherwise! As soon as I walked in, I was greeted by Nubian Holmes, skeptical because of my past experiences elsewhere. Oh, how I was quickly proven otherwise! As soon as I walked in, I was greeted by Nubian Holmes, and he began by forseeing that he was going to find me the perfect car! Jared and Nick assisted me while I waited and the overall experience was highly favorable. Nubian provided me with a great car and introduced me to the service crew who has now continued to maintain everything I need! I would seriously recommend this dealership and it's staff, especially the three mentioned to buy a great new or used car, and experience stellar service and a welcoming atmosphere! More

I had an issue that arose after a recall fix at this dealership. We were annoyed that the issue wasnt discovered during our inital visit and contacted Jody regarding the matter. Honestly, his policy w dealership. We were annoyed that the issue wasnt discovered during our inital visit and contacted Jody regarding the matter. Honestly, his policy was very straight forward and in a refreshing change the dealership assumed responsiblity for having missed it the first time. I commend Jody and his guys for being, in my opinion, in the minority of dealerships that actually listen to their customers and their points. My hats off to you. More