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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,242 Reviews

4,242 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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July 26, 2019

Efficient and courteous service Always very efficient and courteous personnel. I was in and out for an oil change on a weekday within 30 Minutes. Keep up the good work! More

by Patrick K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very friendly young lady at the quick oil change counter.
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Patrick! We pride ourselves in delivering exceptional service to our customers and we're so pleased to hear we constantly hit the mark with you! We hope to see you again soon.

July 25, 2019

Great experience — Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 More

by Patti Alfred Giffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jul 26, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Patti, we would have to agree with you here! Thomas is a wonderful service advisor and we're lucky to have him!

July 25, 2019

Awesome Service I always get the best knowledgeable service from Palmer Dodge. Winston knows his stuff . I always recommend Palmer Dodge to my friends and family. Tha More

by suskects
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
Jul 26, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the recommendation! We are truly flattered by your kind words.

July 24, 2019

service excellence Winston is an asset to your organization and is one of the main reasons I service my vehicle there. He is truly a professional and represents his comp More

by lee10415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Jul 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We will make sure to pass this incredible review along to Winston! Thank you for your support and kind words for our service team. Please let us know if you are ever in need of assistance in the future!

July 24, 2019

Great Service Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend t More

by clayodaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the recommendation! We are so happy to hear about your great experience with our team, and we hope to continue working with you in the future!

July 23, 2019

Professional and Responsive Thomas made me feel like he cared about my window issue. He was professional and responsive. His follow up was impressive. I would recommend him to an More

by company@preferredbrokers.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

This is wonderful to hear, thank you for taking a moment to let us know about your service experience with Thomas!

July 23, 2019

Great Service No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typicall More

by rodriguezpaulg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jul 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We love receiving this kind of feedback, and we will make sure that Thomas knows how much you appreciated his honest and professional service. We hope you will let us know if we can ever be of further assistance as we are always here to help!

July 23, 2019

Don’t recommend service department Employees were rude and not helpful on the phone multiple times with multiple different employees. No one greeted us at the door or acted willing to h More

by JessicaJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jul 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jessica, we are so sorry to hear that you had anything less than a five star experience. We understand your frustration and hope you will give us the opportunity to learn more about what took place. Sincerely, Jody Cruce, VP, 770-410-1111

July 21, 2019

They are always friendly and helpful The service dept is awesome! Always friendly and fast. Every person I have come across is awesome and really appreciate the way they explain things. More

by moden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
neil in service dept.
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

July 20, 2019

Great Service I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me i More

by saidah1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

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