Palmer Dodge Chrysler Jeep Ram - Service Center

Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have a Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have an air filter in stock. They didn't communicate in a timely manner to keep me informed and made my wait unnecessary. Also they they no longer provide a copy of the inspection checklist . I will go back hoping they do better next time. More

Palmer Dodge - Awesome dealership! They always meet our needs with friendliness, speed and efficiency! Wouldn’t go anywhere else. We love the other service techs too—Hiram, Kim & Sar They always meet our needs with friendliness, speed and efficiency! Wouldn’t go anywhere else. We love the other service techs too—Hiram, Kim & Sarah and not to forget the guys we don’t see who do the work on our Jeep! Thanks to all and Merry Christmas! More

Always find then very professional when there. The work is done quick and correct, never have I had to take it back The work is done quick and correct, never have I had to take it back More

Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership. it easy to purchase a vehicle at a reasonable price. Great dealership. More

The service I received was satisfactory; however, I’m increasingly frustrated with the excessive survey requests. I’ve provided feedback in the past, yet the volume of reminders now feels intrusive and o increasingly frustrated with the excessive survey requests. I’ve provided feedback in the past, yet the volume of reminders now feels intrusive and overwhelming. Receiving multiple texts and emails in rapid succession, followed by additional reminders over weeks, creates a negative experience that overshadows the service itself. While I understand the importance of gathering feedback, this automated barrage is counterproductive. A well-timed and thoughtful request would be far more effective and respectful of customers' time. Unfortunately, the current approach leaves me disinclined to participate and reflects poorly on your service. Please reconsider your feedback process to make it less disruptive. This persistent approach may ultimately affect my willingness to remain a loyal customer. 2nd time trying to send this - links to recover email did not log me in and preserve the review I was trying to submit. More

Our experience was very pleasant. From the sales person all the way to the finance department was superb. From the sales person all the way to the finance department was superb. More

Convenient to home with wonderful employees & great service hours - these folks know service & how to treat people with kindness service hours - these folks know service & how to treat people with kindness More

I always believe the dealer will know the most about my car. Palmer let me schedule it online and when I got there they gave me a time estimate that was dead on. Very friendly, painless, perfect. car. Palmer let me schedule it online and when I got there they gave me a time estimate that was dead on. Very friendly, painless, perfect. More

Loved it! We decided to go to this provider after been annoyed by the one in Gwinnet... And we definitively loved this one based on comparison, we are really s We decided to go to this provider after been annoyed by the one in Gwinnet... And we definitively loved this one based on comparison, we are really satisfied and would recommend it! More

Great service and great communication, thank you Richard, Kimberly and Sarah for making it a pleasant experience Kimberly and Sarah for making it a pleasant experience More