Palmer Dodge Chrysler Jeep Ram - Service Center

Satisfaction - 100% My service was related to upgrading the Garman Nav System. Garman makes it difficult at best with regard to a self service download. I turned it over My service was related to upgrading the Garman Nav System. Garman makes it difficult at best with regard to a self service download. I turned it over to a gentleman within their service dept who specializes in IT solutions. He never gave up until he got my Nav system upgraded. 2 visits but not Palmers problem Garman 100%.. The team of Dawn and this gentlemen got the job done. More

I’ve been lied to, swindled, and strung along Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved w Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved while double charging both me and my warranty for repairs. Palmer DCJR (and especially Thomas Pappas) undid the other company’s work and made my Jeep run again in just a couple weeks. I’ve been driving the Jeep for a few days just to make sure that the repairs hold and I couldn’t be happier. More

Always helpful We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and use their excellent service center in the future. More

Good experience This was my first time to visit this location for service of my Jeep Wrangler. The staff was friendly and knowledgeable. I was especially onesies with This was my first time to visit this location for service of my Jeep Wrangler. The staff was friendly and knowledgeable. I was especially onesies with the quality of service offered by Hiram. He went above and beyond to ensure that I understood what was needed and to address my concerns. The reason why I rated my visit “good” as opposed to “great” is that it was chilly outside and the check-out process took place outside. It was a little uncomfortable. The facility is a little older and the previous dealership where I received service was more comfortable, overall. Otherwise, if I have to choose seemingly honest service over “extra” comfort and amenities- this is a good choice. Ask for Hiram! More

Took care of me I needed a radio update and another dealer couldn't get it done. Your department took care of my issue with no hesitation. Great service! I needed a radio update and another dealer couldn't get it done. Your department took care of my issue with no hesitation. Great service! More

Good service It took a bit longer than expected, but it was timely. They resolved all my concerns. Overall, I am very satisfied. Definitely will come back for nex It took a bit longer than expected, but it was timely. They resolved all my concerns. Overall, I am very satisfied. Definitely will come back for next service. More

Dawn is excellant ! I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. More

Friendly and efficient Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well done. More

Emergency part replacement Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process and was an absolute pleasure to work with! More

Great and efficient experience This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service ad This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service adviser Luis was friendly and professional and did a great job walking me through the process and making sure I got in and out of there in a timely manner. More