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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 11, 2019

Helpful attendant. Service quick and easy. I didn't have an Helpful attendant. Service was quick and easy. I didn't have an appointment but they got me right in and Hiram kept me up to date on what was happen More

by kramer vs kramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your five-star experience with us here at Palmer Dodge Jeep Ram! Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Not good work Took a month to fix my transmission. I had to pay for the month long rental car that was over $1000.00 Paied to get my oil change and they did not More

by vr.rangaraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

December 11, 2019

Quality service. Courteous and knowledgeable staff. Good communication throughout. Luis did a great job. Highly recommended. If you're in the Roswell area Palmer is th More

by c.seanlawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for giving us such high marks! We're are always hard at work to provide our guests with superior service, and we appreciate the kind words! Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Great Service! My wife works around the corner from the dealership, they got her a ride to work after dropping off the vehicle and dropped it off to her at work when More

by Ram Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Our team is dedicated to providing all our valued customers with outstanding service, and we're so glad to hear that goal was met. Please don't hesitate to reach out if there is anything else we can assist you with.

December 09, 2019

Great service Helpful staff, very knowledgeable and I felt like I was listened to. Very important in a service department. Top marks to Roberto and Thomas was very More

by joshuastephentatum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto, Thomas
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank so much for the kind words! Your comments keep us motivated and working hard for all our valued guests!

December 07, 2019

Always reliable and accountable We have been doing service business with Palmer for several years. We bought our Jeep elsewhere but they treat as family anyhow. We have found them to More

by JerryE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres and Roberto DelCampo
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

December 07, 2019

check engine service Dealer service rep was very nice and with new texting system kept me updated well during repair time while I waited on the vehicle. They recommended More

by ledgeorgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep on bill
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're pleased to hear you had a pleasant interaction with our service department. We will take your recommendations into consideration. Thank you.

December 06, 2019

It is a good feeling to know I can count on Palmer Dodge. to keep my Durango in top working condition. (Just waiting to get credit on the double billing) 12/6/2019. More

by john.minnick.usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto and Luis
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words! Please don't hesitate to reach out if there is anything else we can assist you with!

Dec 09, 2019 -

john.minnick.usa responded

The double billing issue was resolved promptly. Thank you Palmer Dodge Team!!!

December 06, 2019

Very good Hiram was very helpful in getting in and out quickly. I needed an oil change and have a few checked out. I was in and out as promised... More

by sassykajundesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are so glad we were able to help you out. Helping our guests is what we love best. Please reach out if we can ever be of further assistance!

December 05, 2019

Service team was awesome Service team and mechanics stayed late to complete my repairs so I could get on the road the next day for a long road trip. Greatly appreciated! More

by JUSTIN.SERETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil a d dave
Dec 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome, Justin! We're delighted we were able to get your vehicle running in tip-top shape before your long road trip! Please don't hesitate to reach out if there is anything else we can assist you with. Safe Travels!

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