Palmer Dodge Chrysler Jeep Ram - Service Center

I can’t thank Winston and your service team enough for the help with my recent car issue. I will definitely refer to your facility! the help with my recent car issue. I will definitely refer to your facility! More

Wheel repair warranty I am working on getting everything completed, but the process has been handled very well. I have felt good about the communication and work that has b I am working on getting everything completed, but the process has been handled very well. I have felt good about the communication and work that has been done to ensure that I am happy with the repair. More

won't be back Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fix Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fixed by someone who knows what they're doing for less than $300. Needless to say I won't be doing business with this dealership again, and I certainly won't be recommending your dealership to anyone. More

The service department was quick and efficient for the reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area. The service technician humored me and located and indicated it was the attached license plate frame. Many thanks for that! But it didn’t solve the problem. I went home and found some cushioned tape ... from a customer service standpoint, that solution would have been an easy fix for the service department but I had to go home and figure it out. More

fast,Courteous.very professional. Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Highly recommend you go here for all your Service needs. Prices are very reasonable as well. thanks Gang More

Winston Rocks! This dude has serviced my daughters car on multiple occasions. If I were a competitor, I'd offer him big dollars to leave PDCJR...maybe you should do This dude has serviced my daughters car on multiple occasions. If I were a competitor, I'd offer him big dollars to leave PDCJR...maybe you should do the same before its too late! More

new tires Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehi Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehicle I wanted Jeep to confirm what I needed. I dealt with Roberto Del Campo upon arrival and he pretty quickly told me I needed 4 new tires, next step was confirming the shocks. Had to leave the Jeep so they could diagnose. After leaving service I walked the lot with my soon to be 16 year old and called Jody Cruce who I had some dealings with about a potential Jeep. I let him know what I was dealing with at Service, so he told me he would connect with Roberto to make sure they treated me right. When Roberto called me to give me the diagnosis, he did confirm the conversation with Jody and also the fact I did not need new shocks. That trust is essential with vehicle Service, Dekalb Tires just lost a customer that was servicing 3 of my vehicles. Thank you to Roberto and Jody. More

Hiram has always given excellent customer service when I bring in the Jeep for quick service! Thank you Hiram! Great job, I would recommend service to other Jeepers. bring in the Jeep for quick service! Thank you Hiram! Great job, I would recommend service to other Jeepers. More

Service was easy and quick. Luis is confident and clear as to what will happen so I do not have unreasonable expectations as to how the work will progress and how long it will take. I will be back as to what will happen so I do not have unreasonable expectations as to how the work will progress and how long it will take. I will be back More

Palmer Dodge is awesome! Roberto and Ryan are in awesome team. Got me in and out within an hour! They are like family. Keep up the awesome work! team. Got me in and out within an hour! They are like family. Keep up the awesome work! More