Palmer Dodge Chrysler Jeep Ram - Service Center

Great service Dropped off my 2016 RAM for service on a busy Wednesday morning and was greeted promptly by the service advisor (stationed outside for safety). Oil c Dropped off my 2016 RAM for service on a busy Wednesday morning and was greeted promptly by the service advisor (stationed outside for safety). Oil change and tire rotation completed in about one hour and quickly on my way. Always great service at Palmer DJC More

Amazing Service Palmer's entire service team was fantastic all the way to the owner of the company. I would never use any other dealer for service! Palmer's entire service team was fantastic all the way to the owner of the company. I would never use any other dealer for service! More

Great Customer Service at Palmer and by Luis This week was the first time I had my Jeep Grand Cherokee serviced by Palmer. Luis was my service advisor and did an excellent job explaining the pro This week was the first time I had my Jeep Grand Cherokee serviced by Palmer. Luis was my service advisor and did an excellent job explaining the problem, what needed to be done and kept me informed throughout the day. I was very pleased with respect with all aspects of the visit More

Disappointed This is our second vehicle purchased and serviced at Palmer. We have had an issue with the vehicle for a couple of months. I have taken it in and my c This is our second vehicle purchased and serviced at Palmer. We have had an issue with the vehicle for a couple of months. I have taken it in and my concerns dismissed. Still having the issue I insisted that they look at it it. They decided to order parts that we needed to wait for. We are always the ones calling to check in to see if the parts have arrived. We leave a message and never receive a call back. It is beyond frustrating! More

Easily scheduled my appointment online. Upon arrival, was greeted by the service attendant and my vehicle taken for the intended service. Vehicle was also completed in the timeframe stated when consulting wi greeted by the service attendant and my vehicle taken for the intended service. Vehicle was also completed in the timeframe stated when consulting with the attendant. More

Thanks for your professional service. You gave me the telephone number to the towing co. When my Insurance company failed to get one there for me. I had stalled in the middle of the highway trying to get telephone number to the towing co. When my Insurance company failed to get one there for me. I had stalled in the middle of the highway trying to get to your garage. Also, Winston kept us updated on all the work needed and got a free of charge Uber for me. Thanks for your great service. More

Outstanding! very efficient, clean waiting room, i have nothing else to share with you. This is well over 25 words and I'm still having to comment. very efficient, clean waiting room, i have nothing else to share with you. This is well over 25 words and I'm still having to comment. More

Jeep Service Palmer Jeep is awesome, Excellent customer service Thanks Luis and everyone who serviced my Jeep I really like the text to remind me when service i Palmer Jeep is awesome, Excellent customer service Thanks Luis and everyone who serviced my Jeep I really like the text to remind me when service is due And I didn’t need to make an appointment, They said just drop in I appreciate the calls ad email to let me know when the service was complete I would highly recommend Palmer Jeep to everyone More

Simple KeyFob replacement that will now take 2 visits Not sure the interaction my daughter had with the service tech, but she waited an hour and 1/2 for what should've been a simple Key Fob replacement--u Not sure the interaction my daughter had with the service tech, but she waited an hour and 1/2 for what should've been a simple Key Fob replacement--under warranty--and she returned home with the same inoperative key fob! It was obviously inop (not a simple battery replacement), and stranded her a in Atlanta. Seems the tech thought it was repaired, since the car started, but I guess he didn't realize the other, working key fob was in the car at the same time. Now we're delayed due to COVID, so will be another couple weeks until we can get it replaced. She didn't catch the name of the tech, so please review your notes. Service order #640--not sure the exact date. More

Very professional and helpful/ drop off was seamless as was picking up. All items were addressed in a timely manner. Genuine people at Palmer Dodge! was picking up. All items were addressed in a timely manner. Genuine people at Palmer Dodge! More