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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,277 Reviews

4,277 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 29, 2024

I had a great service experience on my most recent visit. Sarah Jaramillo was incredible. She communicated well, was empathetic to my issue and was very friendly. She is an asset to your dealership! More

by efvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear about your positive visit and Sarah's outstanding service. We appreciate your kind words and look forward to welcoming you back soon!

August 29, 2024

Great service -- very courteous and helpful. They got me in and out very quickly. Great experience. More

by charlie.s.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Charlie! We're thrilled to hear you had a great experience and that our team provided the courteous service you deserve. We look forward to serving you again soon!

August 29, 2024

Very professional staff, friendly and helpful I'm very impressed with the communication especially! I will be back! + More

by pforst0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear our team's professionalism and communication made such a positive impression. We can’t wait to welcome you back soon!

August 28, 2024

Bought a used car here a few years, great experience. Brought different car here for maintenance, first time no issue however the latest experience turned me off from bringing a car here ever again. Bewa More

by jameemcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names listed
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your recent experience. Our goal is to provide quality service for everyone, and we take your concerns seriously. We'll address this internally to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 28, 2024

I have been bringing my two jeeps to Hiram several years and he truly cares about his customers. More

by snbergeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that Hiram has made such a positive impact on your experience. Your loyalty means a lot to us, and we look forward to continuing to provide great service for your Jeeps!

August 28, 2024

Best dealership in town. Friendliest staff, always take care of us and get everything taken care of. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Angela, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again soon!

August 28, 2024

Going to see Hiram at the service department is like going to see my big brother. I trust he'll take care of me and I trust he's looking at my car with a caring eye, as if his baby sister is about to ge More

by Mrs.Holladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram- 5+ stars
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Mrs. Holladay! We're thrilled to hear that Hiram makes you feel like family. Trust and care are at the heart of what we do, and we’re glad to know you feel safe and valued with us. Your satisfaction means the world!

August 27, 2024

I appreciate how helpful Kim & Ryan are! By now, they know me by name and make every visit pleasant. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Mark! We're thrilled to hear that Kim and Ryan have made your visits special. Building relationships with our customers is what we strive for, and it’s great to know we’re hitting the mark!

August 27, 2024

Great experience with my service. Always exceed my expectations each visit and very friendly staff. More

by wilkins_taylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

The team was very friendly. Everyone said hello and went out of their way to be helpful. My car was fixed in less time than promised. The drive is about an hour for me to get t More

by jenniferbudsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name of people I work with
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jennifer! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and friendliness truly motivate us. We're glad the trip was worth it for you, and we look forward to seeing you again!

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