Palmer Dodge Chrysler Jeep Ram - Service Center

Rich resolved the warranty items with my 392 Rubicon and was very easy to work with. was very easy to work with. More

Many thanks to service adviser Sara Jaramillo for her help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my mo help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my money for repair and rentals. Chrysler didn't want to cover expenses for repair of my 2021 RAM with 101,066 miles because they said I bought a truck with 65,000 mile/5 years warranty but when I bought it was shows on my window sticker 5years/100,000 Mile powertrain warranty. This is already the second serious breakdown in this vehicle, the first one happened on 10,000 miles and I waited a month to get back my truck from repair shop at Palmer Dodge dealership. I hope you understand my disappointment More

I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless and stress-free. David, as the service manager, went above and beyond to ensure my car’s repairs were handled with precision and care. His professionalism and clear communication gave me total confidence that my car was in the best hands. Luis was incredibly helpful throughout, making sure everything ran smoothly, while Hiram provided exceptional customer service that really stood out. Kyle in the parts department made sure all the parts I needed were available and delivered on time, preventing any delays. His knowledge and efficiency were a huge asset. Kim, Sarah, and Richard were all fantastic too—each contributing to the excellent customer service experience, ensuring that I was well-informed and taken care of. This incredible team truly sets the bar high for customer service! If you’re looking for a dealership that genuinely cares about your car and your overall experience, these guys are the ones to go to. Highly recommend! More

The service team at Palmer is quick and efficient. The waiting area is clean and has internet access, working areas, snacks, coffee, and water. There is also a nice showroom with some pretty cool cars The waiting area is clean and has internet access, working areas, snacks, coffee, and water. There is also a nice showroom with some pretty cool cars to look at while you wait. More

My 2009 Dodge Charger still runs like new after 15 years of being maintained at Palmer. of being maintained at Palmer. More

Gave me the hometown feel and comfort and they treated my car with the upmost respect. car with the upmost respect. More

on my first service, the service facility neglected to change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff m change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff member took really good care of me to make sure that the job is done right.My judgment is being withheld overall on whether to recommend the service facility or not until after the next service so that I can determine if that was a one time problem with the specific service tech or more of a general approach from the service facility. More

Everything was good except my lugnut cover for the tire was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it More

Best service center is Georgia hands down! Couldn’t ask for a better team! Great work! Couldn’t ask for a better team! Great work! More

Sarah was exceptional! I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very hones I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very honest about the problems and didn't cause me to get things I didn't need. The whole office was fantastic and seemed to work together as an awesome team. Great communication. More