Palmer Dodge Chrysler Jeep Ram - Service Center

Been doing business with this company for over 10 years now ,great service department ,great company now ,great service department ,great company More

Everyone there was great on top of their game, I was properly informed and kept up to date by service advisor Luis Torres, car was cleaned and finished on time, Uber transportation work great for return properly informed and kept up to date by service advisor Luis Torres, car was cleaned and finished on time, Uber transportation work great for return to work then back to dealer to pick up finished car. More

I was told I needed to drop my truck for 2-3 days to allow for testing. I was having a lot of trouble coordinating an available rental car on the same day of my appointment. A couple of appointments h allow for testing. I was having a lot of trouble coordinating an available rental car on the same day of my appointment. A couple of appointments had to be cancelled. I vented my frustrations with this to Kim and she said she would call me when a car was available, and I could bring in same day. I honestly didn't think this would actually happen, but a few days later she called and told me to bring it in right away. That kind of personal service was above and beyond. I know how busy they are back there, and they always do a great job to take of care us, but this time was exceptional. More

Pleasant and timely experience. Everything was completed on time and explained before work was performed. Everything was completed on time and explained before work was performed. More

Always a pleasure working with the service dept here, I trust their word and ability to break down any issue. trust their word and ability to break down any issue. More

Excellent service! Carlos had me out of there in no time. Thank you for the speedy service! Carlos had me out of there in no time. Thank you for the speedy service! More

I was able to get an appointment quickly which really meant a lot to me. meant a lot to me. More

Do no come to this dealership for service. We have paid twice and been let down twice for the same battery drain issue. My 2014 Town and Country keeps dying and each time they say the issue is We have paid twice and been let down twice for the same battery drain issue. My 2014 Town and Country keeps dying and each time they say the issue is "fixed" and claim the van continually dies because of an interior dome light left on. YET, no lights are on and once again, now that i'm back home, my van wont start. My husband nicely pushed back when Luis called and said was a dome light and said there's no way one dome light is being left on OR killing our van each night. No way. They wouldn't give us the keys unless we paid the $200 diagnostic fee....all for the issue to NOT be solved. There is clearly an electrical issue going on but they refuse address it and simply want me to keep bringing it back for $200 to hook it up and claim there's no problem. We are so unhappy with this dealership. More

Awesome experience with the entire sakes process and ordered the exact truck I wanted. The entire process was fast and efficient! ordered the exact truck I wanted. The entire process was fast and efficient! More

Palmer definitely has their mojo back. I was able to make a service appointment at a time that was convenient for me for my 70,000 mile check-up. When I arrived, I was greeted immediately I was able to make a service appointment at a time that was convenient for me for my 70,000 mile check-up. When I arrived, I was greeted immediately and directed to a service advisor, Luis Torres. Luis reviewed my service history, explained what items would be included, and told me it would be 2 hours for completion. He directed me to the waiting area which had snacks & beverages available with a work area & Free wifi to use while I worked on paperwork. Exactly 2 hours on the dot I was notified that my Jeep was ready! A very pleasurable experience! More