Palmer Dodge Chrysler Jeep Ram - Service Center

Jeep went in for an engine replacement under warranty. My rep Winston was awesome, however due to the constraints of the dealership I never received any loaner car until a month plus later when they recei My rep Winston was awesome, however due to the constraints of the dealership I never received any loaner car until a month plus later when they received apparently a faulty engine and had to order a new one/put off my repair for another month. Plus the communication on it all was subpar. Would I go here for a normal repair....yes. For a big repair absolutely not in the future. Again not my rep's fault at all as he was transparent, but the dealership as usual always has excuses. My prior RAM with a transmission replacement was a one star, but this is not the review on the current job done except I will actually give Jody a 1 star as usual as he is beyond unhelpful until he gets a bad review. More

They were great. They ubered me home and picked me back up when the services were done. Hiram even gave me a better discount than the coupon I used. Now I get 4 oi They ubered me home and picked me back up when the services were done. Hiram even gave me a better discount than the coupon I used. Now I get 4 oil changes over 3 years for the same price as the coupon gave for 3 oil changes over 2 years. Nice and courteous people working there and they're the best. More

Car was towed in & Service Department fit it into their schedule & worked on it immediately. When I stated that this was my only vehicle & that I needed to try to find a ride to the dealership to p/u the schedule & worked on it immediately. When I stated that this was my only vehicle & that I needed to try to find a ride to the dealership to p/u the car when it would be ready, I was offered a complimentary Uber. Can't say enough about the wonderful service! Thank you!!! More

Excellent customer service, extremely quick response. They do all they can to help. I just wish they had a bigger facility. They do all they can to help. I just wish they had a bigger facility. More

Nice people to work with great experience do what they say go there any time say go there any time More

Great service. I wish there were appointments for regular oil change. The first time I tried to do an oil change, waiting time was 1:45 minutes, so I left. I wish there were appointments for regular oil change. The first time I tried to do an oil change, waiting time was 1:45 minutes, so I left. More

Great service I will definetly make this my home dealer for my future service needs. for my future service needs. More

Everyone is courteous and very professional, work was performed on my truck faster than expected performed on my truck faster than expected More

Just met my new service rep Luis who is very polite and makes sure all concerns are taken care of- Thank you Luis! makes sure all concerns are taken care of- Thank you Luis! More

Kimberly is very responsive and kind in regards to my service needs on the Jeep gladiator. service needs on the Jeep gladiator. More