Palmer Dodge Chrysler Jeep Ram - Service Center

Kim was great and fixed my issue right away and updated my code in the car my code in the car More

Luis was beyond helpful and made sure my car was all ready before pick up! ready before pick up! More

Kimberly always provide great customer service. There is a part on backorder so I’ll be waiting for notification. There is a part on backorder so I’ll be waiting for notification. More

Called to report a mechanical issue that surprised us as we drove, and spent 20 minutes on the phone detailing the experience. Left the vehicle with them for more than a week and they could not diagnose the we drove, and spent 20 minutes on the phone detailing the experience. Left the vehicle with them for more than a week and they could not diagnose the issue and said they need to speak with us again about it. This was after speaking with us 48 hours before and no one told us that they still could not figure it out. They also failed to document and save the 2nd issue although they were told about it in detail on the first call. More

When I made the appointment online and selected the service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it was time to pay it was like $195 and the tech said he could not find any service plan. Was kind of misleading and I think the online site should be fixed More

My service was excellent from the start from making the appointment to the completion of service. Excellent customer service throughout. appointment to the completion of service. Excellent customer service throughout. More

Amazing staff! Very knowledgeable and worked with me to get my car fixed. Highly recommend! Very knowledgeable and worked with me to get my car fixed. Highly recommend! More

Very communicative on work and service time, kept me in the now of everything that was doing on the now of everything that was doing on More

Everyone was great but it must have been very busy cause my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. C my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. Can't remember the guy that helped me - nice guy. More

The service here has always been great and the team is easy to work with. easy to work with. More