Palmer Dodge Chrysler Jeep Ram - Service Center

POLITE PROFESSIONAL SERVICE DEPARTMENT ALWAYS. COMPMETE TEAM PROFESSIONAL SERVICE EVERYTIME DEPENDABLE ALWAYS MOPAR MOPAR MOPAR COMPMETE TEAM PROFESSIONAL SERVICE EVERYTIME DEPENDABLE ALWAYS MOPAR MOPAR MOPAR More

Came in for 2 problems. First was fixed immediately and under warranty. Couldn’t be happier. Second requires ordering a small part. Still waiting for that so jury is stil First was fixed immediately and under warranty. Couldn’t be happier. Second requires ordering a small part. Still waiting for that so jury is still out there. More

I am on my fourth Chrysler minivan and this dealership is closest to my house. Over the last 20 years, I have seen the Service department go from acceptable to worse! Now they don't even respond to emails closest to my house. Over the last 20 years, I have seen the Service department go from acceptable to worse! Now they don't even respond to emails or complaints. Service manager Mr. Keller would rather not deal with customers (he usually cannot be located). The latest visit concluded with my keyfob key not even being cut! I emailed Mr. Keller directly to see what my options were and did not hear back. I will not go back to this dealership anymore and try others, albeit they are further away from my house. More

Good service and worked to get a good deal on pricing for replacements parts and service replacements parts and service More

Really the best experience I have had at a dealer service department. Great attitude, service and no upselling. department. Great attitude, service and no upselling. More

Told me before diagnostic that I could replace my radio at a specified price if that was what the diagnostic indicated was required. I was unable to get this information from other dealerships. The radio at a specified price if that was what the diagnostic indicated was required. I was unable to get this information from other dealerships. The radio was replaced at the specified price in the specified time frame. Also, when talking to a car salesman while waiting for the work to be done, I learned that the Pacifica Mini Van could be obtained, not just as a hybrid, but with a straight gasoline engine and retain the full flat storage area with all rear seats stowed. More

Staff is always easy to approach and work with. Service appointments easy to get and work has been done right. Service appointments easy to get and work has been done right. More

I always have such a great experience at the service department. My car was finished really fast this time and the communication is always amazing! department. My car was finished really fast this time and the communication is always amazing! More

Great service department to work with. Sarah knows her stuff!! I highly recommend working with her if you need work done on your vehicle Sarah knows her stuff!! I highly recommend working with her if you need work done on your vehicle More

I was very happy with the service at the Jeep Dodge Ram dealership! Kim, the customer service provider, was incredibly easy to work with and went above and beyond to ensure my warranty was applied before I dealership! Kim, the customer service provider, was incredibly easy to work with and went above and beyond to ensure my warranty was applied before I had to pay out of pocket. The whole process was quick, and I was in and out within a few days. They even put me in a rental Jeep that was very similar to mine, making the adjustment smooth and easy. Great service all around! More