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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,183 Reviews

4,183 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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October 10, 2024

Gave me the hometown feel and comfort and they treated my car with the upmost respect. More

by LISARILEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.

October 09, 2024

on my first service, the service facility neglected to change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff m More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Marshall. We’re sorry to hear about the oversight with your tire pressure and understand your frustration. We're glad one of our team members was able to assist you. We appreciate your patience and hope your next visit exceeds your expectations! Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 05, 2024

Everything was good except my lugnut cover for the tire was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it More

by alaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback. We're glad to hear everything else was good, but we’re sorry about the lugnut cover issue. Your concern is important to us, and we'll look into this to ensure it doesn't happen again. We appreciate your understanding! Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

October 04, 2024

Best service center is Georgia hands down! Couldn’t ask for a better team! Great work! More

by mnasonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

It's great to hear you had such a positive experience with our team. Your support means a lot to us, and we're committed to delivering the best service possible. Looking forward to seeing you again!

October 04, 2024

Sarah was exceptional! I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very hones More

by tamifrank31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Customer Service
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Sarah and our team! Providing honest and effective service is our priority, and it's great to know we met your expectations. Thank you for your kind words and support!

October 03, 2024

Excellent service always fast and efficient and done correctly ! Easy to make appts and really appreciate my guy Ryan ! Hooked me up with demon package and takes care of any and everything I need with n More

by donseason125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We’re thrilled to hear you’re enjoying our service and that Ryan has been able to assist you so well. Your satisfaction is our top priority, and we appreciate your support! Looking forward to serving you again soon.

October 03, 2024

As always, the Service Team at Palmer delivered an excellent service experience. There is a reason I drive out of my way to have the pros at Palmer take care of my vehicle! More

by jared.bagby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RIch
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Jared! We’re thrilled to hear you had an excellent experience with our Service Team. Your loyalty means a lot to us, and we’re glad you trust us with your vehicle care. Looking forward to seeing you again soon!

September 29, 2024

I have been going here for years. The service staff and parts have always been great to work with! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Ryan! We’re thrilled to hear you’ve had such positive experiences with our service and parts teams over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you!

September 28, 2024

The service team always does their best to meet the needs that I have great to work with More

by skonsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, skonsin! We're thrilled to hear that our service team has consistently met your needs. Your support motivates us to keep delivering our best. Looking forward to serving you again!

September 25, 2024

Very polite and professional service. Everyone works very hard to earn my business. great experience. More

by hroane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyes, Kimberly
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. We take pride in providing top-notch service and appreciate your support. Looking forward to serving you again!

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