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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,264 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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4,264 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 10, 2025

Kim in service is fantastic! Very responsive and helpful. Always easy to work with her and get my needs met. More

by AINSLEY.GEMMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

In the last 4 services I asked specifically to have crossing tire rotation and it was not done. Kept complaining about it but looks like the mechanics or some of them do not care More

by ioandananghel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A young guy...
April 09, 2025

It is easy to set up a service appointment and the service team members are always customer focused. I live in Brookhaven and there is a dealer within 3 miles of my home, but I still to Roswell to wo More

by danlball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Dan, thank you for the fantastic review! We’re thrilled to hear that you find our service team customer-focused and worth the drive. Your support means a lot, and we’re here to make every visit as seamless as possible. Looking forward to seeing you again in Roswell!

April 08, 2025

hands down best service center , commnication and knowledge is spot on, I'm a business owner and I can say that good service is hard to come by in this day and time especially, Rich had been my se More

by CLINT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, service
Apr 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! We're thrilled to hear about your positive experience with Rich and our team. Providing top-notch service is our priority, and it’s great to know we’re hitting the mark. We appreciate your support as a business owner!

April 08, 2025

Sarah was my service advisor. She was very friendly and efficient. I was in and out with no hassles. More

by smccarter58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jaramillo
Apr 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Sarah provided you with friendly and efficient service. We strive to make every experience hassle-free and appreciate you taking the time to share your experience.

April 07, 2025

On the day of my most recent service appointment, the staff was punctual. Jamie was a tremendous help. More

by rickanderica2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Rick! We're thrilled to hear you had a great experience with our punctual team and that Jamie made such a positive impact. We appreciate your feedback and look forward to serving you again!

April 04, 2025

Luis Torres in service was awesome ! He kept us informed on what was going on with our Jeep and was very easy to work with. Definitely recommend him! Ryan Hooper , parts manager got ou More

by clarksd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres- Service advisor
Apr 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Luis, Ryan, and our tech. Our team is dedicated to providing top-notch service, and your recommendation means a lot. We look forward to welcoming you back soon!

April 03, 2025

Best service shop in metro Atlanta. Everyone is so polite and accommodating. Wouldn’t take my car anywhere else. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience with our team. Your kind words about our service and staff mean a lot to us. We look forward to continuing to provide you with the best care for your car!

April 01, 2025

Great experience with quick oil change and service. Young man that worked service dept during visit is new and great. More

by bcollinsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Apr 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our service team. We'll make sure to pass along your kind words to the young man who assisted you. Looking forward to serving you again soon!

March 30, 2025

My compliments to Palmer for employing Rich Kinsey. Working his way through an complicated issue with my 2022 Jeep Gladiator recently, Rich did a great job of communicating with me and keeping me upda More

by wsbjr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Mar 31, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Rich and our service team. Communication is key, and we’re glad they kept you informed throughout the process. Your loyalty means a lot to us, and we look forward to serving you again!

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