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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,659 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,659 reviews
May 01, 2019
oil change PDCJ's customer service is GREAT and you cant' go wrong with their prices. They completed the service job in a very timely manner. I was out of there PDCJ's customer service is GREAT and you cant' go wrong with their prices. They completed the service job in a very timely manner. I was out of there in about 45 minutes. More
by glenn18
Verified CustomerEmployees Worked With
chelsie campbell
May 01, 2019
Great Price, poor financing communication The price and selection was great and communication over email was usually good. However, I asked many times for the financing documents, company, ter The price and selection was great and communication over email was usually good. However, I asked many times for the financing documents, company, terms, rate; and it was never supplied. Even when we drove 3 hours to pick it up and sign documents, they still had not sent the documents. I also could not get ahold of my sales person the morning I was making the trip down. On hold, disconnected, on hold again, etc. it is stressful to take off work to drive 3 hours and not know everything was set. I did get a call back after I left to say the truck would be ready, but still no financing info. When we arrived, the truck was ready with a full tank. However, they still could not tell me about the financing rate, terms, or company. After waiting an hour, we got in to see T.J. who was fantastic. Everything was easy at that point. So in summary, everything was great except the financing communication. I did play a little phone tag with the finance person, but he did not call back at the agreed upon time and would not simply email me the documents so that I could read them at my leisure. This added a lot of stress and was not professional. A 50k loan is important enough for respectful communication. More
by TNbuyer
Employees Worked With
Justin Perry, Richard Bishop, DJ, Lee
May 01, 2019
Oil change service Great service experience as always. Moved down from NJ in 2017 and was fortunate enough to find Palmer to continue servicing my Chrysler 300C. Servic Great service experience as always. Moved down from NJ in 2017 and was fortunate enough to find Palmer to continue servicing my Chrysler 300C. Service folks always courteous, prompt and efficient. Can’t ask for more. More
by jwcantrell
Employees Worked With
Hiram Morales-Baez
May 01, 2019
Super Fast and easy Luis took care of me and made the whole process super fast and easy. I was able to drop my car and leave with a loaner and when I went to pick-up my c Luis took care of me and made the whole process super fast and easy. I was able to drop my car and leave with a loaner and when I went to pick-up my car, I was out of there in 10 minutes. It was a great experience as it always is with Palmer!! More
by abruun
Employees Worked With
Luis Torres
May 01, 2019
Clutch Hiram took care of issues, answered all my questions and got me out of there in a timely fashion. I've always been treated well at palmer Hiram took care of issues, answered all my questions and got me out of there in a timely fashion. I've always been treated well at palmer More
by EZKEYL589
Employees Worked With
Hiram
April 30, 2019
Express oil change really express I have a 2011 Jeep Grand Cherokee that I have always had serviced at Palmer Dodge. Always great service. Oil change price was reasonable and I was o I have a 2011 Jeep Grand Cherokee that I have always had serviced at Palmer Dodge. Always great service. Oil change price was reasonable and I was out in less than 45 minutes. The customer service lounge is always clean and it seems like there is always a fresh pot of coffee and free WiFi. More
by conhorn
Employees Worked With
Hiram Morales-Baez
April 30, 2019
Superb, family like service, and genuine “Can-Do!” Attitude Kurt Taylor is a “Get’ ER done type guy, and is there to help and answer questions, while engaging Palmer Jeep to assist closing a Jeep and/or car de Kurt Taylor is a “Get’ ER done type guy, and is there to help and answer questions, while engaging Palmer Jeep to assist closing a Jeep and/or car deal. He helps all parties to get to the table with-out typical drama of transacting a vehicle purchase, Good person who is always invited to our family home for a family dinner. BTW, we are picky of folks we invite to Sunday dinner, :-). Good job Kurt.... And Jody! Nice day with you guys. We appreciate your transparency and desire to assist. Jeff and Ellen. More
by bulldogtidwell@gmail.com
April 30, 2019
Thumbs up Fast serviceI was overall pleased with the service provided it was a warranty issue that was handled expeditiously by my service representative on a S Fast serviceI was overall pleased with the service provided it was a warranty issue that was handled expeditiously by my service representative on a Saturday so I could get back to my life with my children More
by Jero Mom
Employees Worked With
April 30, 2019
Thankful and safe! Thankful for the professional, and helpful staff! My tires and vehicle, are in tip top shape! It was a great experience! Thank you so much!! Thankful for the professional, and helpful staff! My tires and vehicle, are in tip top shape! It was a great experience! Thank you so much!! More
by cherylwoody74
Employees Worked With
Dawn
April 30, 2019
Buying a Jeep was quick and painless!!! We called Palmer Dodge to inquire about a Jeep on a Friday and made an appointment to meet with a salesman, Jim Miller, on Saturday. When we arrived, We called Palmer Dodge to inquire about a Jeep on a Friday and made an appointment to meet with a salesman, Jim Miller, on Saturday. When we arrived, he had the Jeep we discussed up front. We drove it and then he showed us several others. I liked that he gave us time to look on our own as well. We decided on the original, and within 20 minute, we had a price that was better than the number we thought would be a great deal. All together, it took about 2.5 hours, with most of that time being us looking around. The sales manager Chip and the finance guy DJ were also helpful and efficient!!!! More
by KfR
Employees Worked With
Jim R Miller , Chip Buddin, DJ Wilks
