Palmer Dodge Chrysler Jeep Ram

Great Car Buying Experience We were looking for a used SUV and Kurt Taylor assisted all the way. We visited several dealerships and found a lack professional with most of the sa We were looking for a used SUV and Kurt Taylor assisted all the way. We visited several dealerships and found a lack professional with most of the salespeople. That's not the case at Palmer Dodge. Kurt is not only a top-notch salesman he is actually honest and personable. We highly recommend him as your salesman. We look forward to working with him and Palmer Dodge on our next purchase. More

Great experience with Sales I purchased a used 2015 Mustang GT Premium from James at Palmer last weekend and had a great experience. James worked with me with trade in price and I purchased a used 2015 Mustang GT Premium from James at Palmer last weekend and had a great experience. James worked with me with trade in price and vehicle price and stayed in contact throughout the process. He projected trust and answered all of my questions without hesitation. The positive aspects in this review are specifically for my experience with James at this dealership. DJ Wilks in financing did not provide a good experience. Many errors/up-sells were made/attempted and I'm just going to leave it at that. All in all, I am happy with my experience and purchase and definitely recommend this dealer. More

2017 Ram Sport Purchase Overall buying experience was a pleasure. Kurt was great to deal with. Stayed with me every step, answered all questions I had, and was very patien Overall buying experience was a pleasure. Kurt was great to deal with. Stayed with me every step, answered all questions I had, and was very patient. Overall customer service was excellent. More

Misrepresentation When purchasing a new truck, I included 'Ram' side rails as a part of the deal. That is a $675 value. The salesman told me they were out of stock and When purchasing a new truck, I included 'Ram' side rails as a part of the deal. That is a $675 value. The salesman told me they were out of stock and the service department would call me in three days when a shipment arrived to come back and install them. It wasn't convenient but I agreed. No calls ever came. It took 5 calls to the salesman to get a response, which was nothing but excuses and that the service center would call me in a matter of minutes. No call ever came. After another 5 calls to get the salesman, I was pawned off to an aftermarket supplier and given $200 rails. Palmer never refunded the difference. Calls to the sales manager and VP of sales were only met with silence. They are unresponsive and uncaring once you complete the sale. I will never do business here again. More

Great, Fast, Service Great experience, swift service. Friendly sales staff. Sharp finance guy! Kurt was a great guy and salesman!! The car was well detailed when delivere Great experience, swift service. Friendly sales staff. Sharp finance guy! Kurt was a great guy and salesman!! The car was well detailed when delivered. I had a time restraint and you guys kept my visit within the time aloted More

Went to look and test drive.....drove away in a gorgeous car Excellent selection brought us in to look and test drive the new Pacifica's. Kurt Taylor was amazing...showing us every detail without being pushy or Excellent selection brought us in to look and test drive the new Pacifica's. Kurt Taylor was amazing...showing us every detail without being pushy or trying to persuade us. We ended up leaving in a gorgeous car with an OUTSTANDING deal. He even showed us the service department and wiped the outside of the car after its detailing to make everything just perfect. Austin Hall in Finance went above and beyond to make every detail comfortable and clear. Most professional and excellent quality I have ever encountered in a dealership. Well worth the hour drive and I will continue to drive there for the service because of the quality of service! More

Great Service Neil in the service department is GREAT!!!!! Made my experience with my JEEP a great one... Had a issue with the check engine light and truck cut o Neil in the service department is GREAT!!!!! Made my experience with my JEEP a great one... Had a issue with the check engine light and truck cut off on me while driving. Neil fixed the issu within a hour after I was told it may be the next day before they could get to it. Before this day my experience with a dealership was not so great I would recommend this service department to all my friendsand family. Thanks Neil. More

New lease - Jeep Wrangler Kurt - our sales rep - was awesome. He walked us through multiple options and made recommendations on what best suited our needs. The best vehicle lea Kurt - our sales rep - was awesome. He walked us through multiple options and made recommendations on what best suited our needs. The best vehicle lease experience! Will be a return customer! Thanks Kurt! More

Great Sales Experience It was great dealing with Kurt Taylor in looking for a new Jeep Wrangler, very personable, not pushy, and knowledgeable of the variety of jeeps offer It was great dealing with Kurt Taylor in looking for a new Jeep Wrangler, very personable, not pushy, and knowledgeable of the variety of jeeps offered. More

Do not buy here I attempted to test drive & purchase a vehicle today. This process did not happen not sure if because I did not fit the typical buyer profile or maybe I attempted to test drive & purchase a vehicle today. This process did not happen not sure if because I did not fit the typical buyer profile or maybe I was too nonchalant either way I was very displeased with the service at this establishment. Do not waste your time take your business elsewhere, very unwelcoming atmosphere. More