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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,640 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,640 reviews

June 06, 2025

Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend More

by slickro01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and that your vehicle was delivered quickly. Your recommendation means a lot to us!

June 06, 2025

I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy More

by mrstljones06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My person is not listed and this review is not meant to be reflective of my service person.
Jun 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 05, 2025

Great experience with Palmer Jeep! They fixed my Jeep’s transmission quickly and kept me informed throughout. Clear communication, honest service, and excellent customer support. Highl More

by educheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Educheng, we're thrilled to hear about your fantastic experience with Palmer Jeep! Our team strives for clear communication and top-notch service, so it's great to know we met your expectations. Thank you for your kind words and recommendation! We look forward to serving you again.

June 05, 2025

It is a pleasure dealing with James. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour. More

by cbrusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (Service)
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, cbrusack! We're thrilled to hear about your positive experience with James. Efficiency and professionalism are our top priorities, and it's great to know we delivered. Looking forward to seeing you again soon!

June 05, 2025

Kimberly Keyes did a great job keeping me updated and informed throughout the service process More

by beasley.tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Beasley! We're thrilled to hear that Kimberly provided excellent service and kept you informed. We aim to keep our customers updated every step of the way. Your satisfaction means a lot to us!

June 05, 2025

Very Pleasant Buying Experience. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful. More

by NPULLANO245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a pleasant buying experience. Austin and Jay appreciate the shout-out, and it's great to know their support made a difference. Enjoy your purchase!

June 04, 2025

Austin was great. Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple More

by steve@dsa-atl.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Steve! We're thrilled to hear about your positive experience with Austin. Our team always aims to provide detailed and pressure-free service. Your satisfaction is our priority, and we appreciate you taking the time to share!

June 04, 2025

I Purchased a 2021 Ram 1500 from Palmer 8 weeks ago. The salesman was eager to get my business as I had other purchase options from other dealerships. I chose Palmer based on what I THOUGHT at the time More

by dew0047
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Williams
Jun 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Duane, I’m truly sorry to hear about your experience. We strive for transparency and customer satisfaction, and it’s clear we fell short. Your feedback is important, and we'll review this situation closely to ensure we improve our service. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 01, 2025

Purchase was hassle free and painless. Salesman was very knowledgeable of the vehicles and the entire experience was pleasant from start to finish More

by markkmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Mark! We're thrilled to hear that your experience was smooth and enjoyable. Our team takes pride in providing knowledgeable service, and we appreciate you sharing your thoughts. Looking forward to seeing you again!

May 31, 2025

I worked with James and he gave me very good service and made sure I was pleased with the service I received. My car has only been serviced at Palmer since I bought it new and I will continue to bring it t More

by MrRogersB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We’re thrilled to hear about your positive experience with James. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car.

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