Palmer Dodge Chrysler Jeep Ram

Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. Drained Freon from working A/C after I did not want to be charged for an inspection. More

My experience at Palmer was nothing short of great. Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day! Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day! More

Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palme always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty. More

I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid. More

Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More

The vehicle was at Palmer for warranty repairs and very happy with the service dept. happy with the service dept. More

Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. He got straight to the point, and within minutes, I had the keys in my hand—amazing! Also, a special shoutout to Peyton for helping with the Jeep selection and demo. Super enthusiastic and genuinely focused on customer satisfaction. Great teamwork and service all around! More

Sarah in the service writer was great. Great communication and understood the issue with my jeep. I really appreciate all her help. Great communication and understood the issue with my jeep. I really appreciate all her help. More

Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. truck is well taken care of and up to date with all services. More