Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,776 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
Contact Dealership
View Awards

11460 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 7,776 reviews

November 08, 2025

We just bought 2 cars from them only because we got a great deal. They are what you think about with the stigma of used car dealers. Peyton our sales guy was great though. Very young kid but he listened More

by thors12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peyton
Report | Print
Nov 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience. We're glad Peyton provided great service, but we regret that other aspects did not meet your expectations. Your feedback about pricing transparency and facilities is important, and we’ll work on improving these areas to enhance future visits. We appreciate your input! Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

November 07, 2025

Sara is the most amazing. When you check in, she is always so detail oriented and kind. There is nobody as wonderful! More

by Elizabeth Duttera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara in service department
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Elizabeth! We're thrilled to hear about your positive experience with Sara. Her attention to detail and kindness truly make a difference. We appreciate your kind words and look forward to welcoming you back soon!

November 07, 2025

This is a start to finish experience of excellence in customer care — and it starts and finishes with Kimberly! More

by draegerman166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear about your excellent experience with Kimberly. Our team is dedicated to providing top-notch customer care, and your feedback truly motivates us to keep delivering the best service possible. We appreciate your support!

November 07, 2025

Professional staff, Rapid acknowledgement at entry, Job completed as promised on time. Full explanation of what needed to be done in the future? More

by wesinfl
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback, Wes! We're thrilled to hear that our professional staff provided a timely and thorough service. We appreciate your trust in us, and we look forward to assisting you with all your future needs!

November 06, 2025

Conveniently located and everyone is very courteous. . Kim is the best service advisor I’ve ever dealt with. More

by andydeavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback, Andy! We’re thrilled to hear about your positive experience and will be sure to pass on your kind words to Kim and the team. We look forward to serving you again soon!

November 06, 2025

I’ve bought several vehicles from Palmer Jeep. Every time they put more into my trade in than anyone else. The biggest thing is I trust them with me and my family business. The only thing I can co More

by mosesfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team. Timely service and clear communication are our top priorities. We appreciate your support and look forward to serving you again!

November 05, 2025

Best customer service. Always have my car done on time and so communicative of the whole process. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2025

After 93 days in the shop, y car is still not fixed. I have been waiting for two months to get it back in the shop and install the parts they ordered to fix the documented issues. Response and follow More

by davidmeeks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't want to rate individuals, it is a team failure
Report | Print
Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re truly sorry to hear about your experience. Your feedback is important, and we understand your frustration. We’re committed to resolving these issues and improving our service. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 02, 2025

All they did for my car is to fix a nail , but they did great on a Saturday morning. More

by stephan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
Report | Print
Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your great feedback, Stephan! We’re glad to hear that our team took care of your car quickly and efficiently, especially on a Saturday. Your satisfaction is our priority, and we appreciate you choosing us for your service needs!

November 01, 2025

Very fast and great customer service. This is my local service dealer from now on! More

by scottmcard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Scott! We’re thrilled to hear you had a great experience with our team. Providing fast and excellent customer service is our priority, and we're glad to have you as a valued customer. Looking forward to serving you again!

1
2
3
...
778