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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,508 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,508 reviews
Verified Customer
March 22, 2025
5+ Star Review for My 2025 Jeep Cherokee Purchase I recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He w recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He was friendly, professional, and has continued to follow up with me after the purchase to ensure everything is going well. With my busy work schedule, I haven’t had a chance to set everything up on the vehicle, but Will has been quick to respond to any questions I’ve had via text, which I really appreciate. Chris Boozer was also a great help during the financing portion of the process. He demonstrated excellent diligence and made sure everything was clear and smooth. He even gave me his direct number in case I have any future questions. I’m giving both Will and Chris 5+ stars for their outstanding service and support. They made the car-buying experience easy and enjoyable. I’m very happy with my new Jeep and the team behind it! More
by witherspoonsrw
Employees Worked With
Will Cashman , Chris Boozer
March 22, 2025
Individuals working in the service department lacked basic customer service skills. They were unfriendly and curt in their interactions and explanations. I was not kept up-to-date on the progress of my basic customer service skills. They were unfriendly and curt in their interactions and explanations. I was not kept up-to-date on the progress of my vehicle, rather I had to continually reach out for updates. Overall experience was unpleasant. More
by Unpleasant and Unimpressed
Employees Worked With
Other Employees :
I did not engage with Keller, but this survey only lists his name in the service dept, so my rating is for the dept as a whole, not that indiviudal
March 18, 2025
What an amazing place, very professional, nice customer service. Excellent dealer. Definitely we take our cars there. service. Excellent dealer. Definitely we take our cars there. More
by lilo0523
Employees Worked With
March 17, 2025
as always communication with the service team, in particular Kim and David is great and responsive. particular Kim and David is great and responsive. More
by INFO@FORTEC4X4.COM
Employees Worked With
March 17, 2025
The service department at Palmer Dodge is top-notch. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail. More
by olegtanovitsky
March 16, 2025
Employees were helpful. Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; me Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; meeting the original schedule. Thank you. More
by sr
March 16, 2025
Everyone we worked work at Palmer was great and the process was very easy. We are very happy with our purchase. process was very easy. We are very happy with our purchase. More
by dheldreth20
March 16, 2025
Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesom I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with. More
by garyroyal
Employees Worked With
March 15, 2025
Everything was great will come back. I don’t have any complaints and customer service was great I don’t have any complaints and customer service was great More
by BRYANEASLEY1
Employees Worked With
