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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,363 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,363 reviews

December 12, 2024

Palmer Dodge - Awesome dealership! They always meet our needs with friendliness, speed and efficiency! Wouldn’t go anywhere else. We love the other service techs too—Hiram, Kim & Sar More

by sharjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram, Kim & Sarah
Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Sharjames! We're thrilled to hear you had such a great experience with our team. Hiram, Kim, Sarah, and the entire crew appreciate your kind words. Wishing you a wonderful holiday season!

December 12, 2024

Always find then very professional when there. The work is done quick and correct, never have I had to take it back More

by PMM1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Quick and professional service is what we strive for, and it’s fantastic to know we hit the mark. Your feedback means a lot to us!

December 12, 2024

Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership. More

by Scott M.
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Scott! We’re thrilled to hear that our team made your vehicle purchase a smooth and enjoyable experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

December 11, 2024

Our experience was very pleasant. From the sales person all the way to the finance department was superb. More

by SLPLACEK
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

December 11, 2024

The service I received was satisfactory; however, I’m increasingly frustrated with the excessive survey requests. I’ve provided feedback in the past, yet the volume of reminders now feels intrusive and o More

by jtedesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram - did a good job. I have never once seen or talked to David Keller.
Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience with us. We hear your concerns, and we're so sorry for the frustration that came with receiving these alerts. Your feedback is important to us, and we want to use your comments to improve. If you have any other questions or concerns for us, please don't hesitate to reach out! Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

December 10, 2024

Convenient to home with wonderful employees & great service hours - these folks know service & how to treat people with kindness More

by ART25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you appreciate our team's kindness and service. Your support means a lot to us, and we look forward to continuing to provide you with great experiences.

December 09, 2024

I always believe the dealer will know the most about my car. Palmer let me schedule it online and when I got there they gave me a time estimate that was dead on. Very friendly, painless, perfect. More

by jimmymfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall a name. Was a woman at the service desk.
Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Jimmy! We're thrilled to hear you had such a positive experience with us. Looking forward to seeing you again!

December 09, 2024

Loved it! We decided to go to this provider after been annoyed by the one in Gwinnet... And we definitively loved this one based on comparison, we are really s More

by itzcoatl90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for choosing us and for the high recommendation. We’re here to provide the best service possible, and it’s great to know we hit the mark for you!

December 08, 2024

Took most of the day, but they were willing to work with me. Friendly service. More

by ghbrewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We're glad to hear you appreciated our friendly service and dedication. Looking forward to serving you again soon!

December 08, 2024

I was searching for a 2025 Grand Cherokee Limited, Palmer had the best inventory selection of all the places I viewed online. I decided to purchase from Palmer, the facility was clean, the staff was nice, an More

by John W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, John! We're thrilled to hear you found your perfect Grand Cherokee with us. Our team, especially Tony, works hard to provide a great experience. Enjoy your new ride, and we look forward to seeing you again!