Palmer Dodge Chrysler Jeep Ram

I would have given less than 0 star if there was any. Had and still experiencing one of the worst customer service ever. The sad part of it is that management is the one that ruins even the average custo Had and still experiencing one of the worst customer service ever. The sad part of it is that management is the one that ruins even the average customer service experience you received from sales reps. The reputation of this place is just so bad that they care less trying to do differently. Management can not keep its words and doesn't imagine the liability they expose the dealership to. I bought two cars at the same time, and 2 months later I still can't come into possession of 1 of them because off runarounds that I keep getting from management (first pretending backorder part, and now other issues with the car that they are trying to fix,.....) Overall, I will never again conduct business with this dealership and forbid anyone who is out for a great experience to even approach this place. More

The Customer Service was Excellent. . The representative was very knowledgeable, wait time for vehicle was not long.. . The representative was very knowledgeable, wait time for vehicle was not long.. More

I was working with Richard Kinsey and received very good service. Rich made sure my car was taken care of always works in my budget and doesn't add on items if they are not needed which is appreciated. I service. Rich made sure my car was taken care of always works in my budget and doesn't add on items if they are not needed which is appreciated. I always feel my best interests are a concern at Palmer and I will continue to bring my car there for service. Thank you. More

Rich was able to identify possible cracks in manifold and had me drop off my Ram Rebel and gave me a free rental while they confirmed I had cracks in both driver and passenger side manifold. They were able t had me drop off my Ram Rebel and gave me a free rental while they confirmed I had cracks in both driver and passenger side manifold. They were able to replace both under warranty, so I didn’t pay anything. Rich made sure to schedule this before my warranty expired. Saved me a lot of money. More

Very professional and courteous. Will recommend this service to anyone who owns any Jeep Dodge or Chrysler Will recommend this service to anyone who owns any Jeep Dodge or Chrysler More

Great to work with. Very pleasant and accommodating. Would absolutely do business with them again. Very pleasant and accommodating. Would absolutely do business with them again. More

Good professional service. Friendly and knowledgeable service advisors. Quick check-in and check out. Welcoming atmosphere Friendly and knowledgeable service advisors. Quick check-in and check out. Welcoming atmosphere More

I worked with Will and Brandon to purchase a car out of state and while I didn’t end up purchasing the car I had a great experience working with them both. Responsive, answered all my questions and friendl state and while I didn’t end up purchasing the car I had a great experience working with them both. Responsive, answered all my questions and friendly. More

Outstanding C/S & clean, comfortable, pleasant waiting area w/snacks, water, coffee, WIFI charging stations. Would be nice to offer hot tea, as well. area w/snacks, water, coffee, WIFI charging stations. Would be nice to offer hot tea, as well. More

scheduled and oil change and arrived on time and was in and out in 45 mins. and out in 45 mins. More