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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,451 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,451 reviews

February 16, 2025

They always take care of me to the highest level, from the sale to service. More

by mselimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you’ve had such a great experience with us. Our team is dedicated to providing top-notch service from start to finish. We appreciate your support and look forward to serving you again!

February 16, 2025

I can't wait to see the new service department. Rich has always taken care of all the vehicles needs. More

by servicemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!

February 16, 2025

Zach was great and everyone was friendly. Love my car. Would recommend this dealer ship More

by abigailthiersch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Abigail! We're thrilled to hear you had a great experience with Zach and our team. Enjoy your new car, and we appreciate your recommendation!

February 16, 2025

The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets. More

by jeyowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111

February 15, 2025

Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 14, 2025

david and crew are the best can always depend on them when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there More

by WANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim
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Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!

February 13, 2025

Can't say enough about Zach. Was incredible to work with, got me the best deal, and made everything smooth and easy. Really appreciate his hard work and the amazing dealership. T More

by CHAD.AU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Chad! We're thrilled to hear about your positive experience with Zach. Our team is dedicated to making the process as smooth as possible, and it’s great to know that you felt supported throughout. We appreciate your kind words!

February 12, 2025

Good experience. Saw something I liked and it was priced right. Went to look. Had plenty of time to think about it with no hassle or pressure. Had an concern with the More

by timbarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willem Cashman
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Feb 14, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Timbarry, we’re thrilled to hear about your great experience! Providing a hassle-free environment is our priority, and we’re glad you felt supported throughout the process. Looking forward to welcoming you back for your next purchase. Thank you for the kind words!

February 12, 2025

Everyone that I dealt with was very nice and very focused on what needed to be accomplished to finish the deal. More

by DJDAKOWALSKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

February 11, 2025

Kim, as always, took great care of me. Quick oil change while I waited in the lobby. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!

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