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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,386 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,386 reviews

August 28, 2024

Bought a used car here a few years, great experience. Brought different car here for maintenance, first time no issue however the latest experience turned me off from bringing a car here ever again. Bewa More

by jameemcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names listed
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your recent experience. Our goal is to provide quality service for everyone, and we take your concerns seriously. We'll address this internally to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 28, 2024

I have been bringing my two jeeps to Hiram several years and he truly cares about his customers. More

by snbergeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that Hiram has made such a positive impact on your experience. Your loyalty means a lot to us, and we look forward to continuing to provide great service for your Jeeps!

August 27, 2024

Great experience with my service. Always exceed my expectations each visit and very friendly staff. More

by wilkins_taylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I appreciate how helpful Kim & Ryan are! By now, they know me by name and make every visit pleasant. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Mark! We're thrilled to hear that Kim and Ryan have made your visits special. Building relationships with our customers is what we strive for, and it’s great to know we’re hitting the mark!

August 27, 2024

Edwin and Tony were awesome. They took care of me like family and were on the spot with all aspects of the purchase experience. More

by GREGORY.C.JACQUIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Astfalk
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Gregory! We're thrilled to hear that Edwin and Tony made your experience feel like family. We pride ourselves on great customer service, and it’s wonderful to know they delivered. Your support means a lot to us!

August 27, 2024

Karim was very nice and accommodating. I wish I would’ve stuck to my guns on the price I wanted. The going back and forth was frustrating. (Not with Karim) Thomas was very helpful and not More

by NSL0255
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Altawil
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback! We're glad to hear Karim and Thomas made your experience positive. We understand that price negotiations can be tough, and we'll work on improving that process. Thank you for sharing your thoughts, and we hope to serve you better in the future!

August 26, 2024

service was great no pressure Jay Starks was great to work with and the finance was easy More

by INVESTMENTS4U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with Jay and found the financing easy. Your satisfaction means a lot to us, and we appreciate the positive feedback!

August 26, 2024

The buying process was smooth and quick. Jim was really helpful and informative about the vehicle as well. More

by GD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Aug 27, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a smooth buying experience and that Jim provided the support you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

August 25, 2024

The dealership was very clean and inviting. The sales team especially Casey Cruce was wonderful to work with. Also Nick Barron was a great manager and he worked a wonderful deal for us. More

by BBUDDIN84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Casey and Nick. We pride ourselves on our welcoming environment and dedicated team. Looking forward to serving you again in the future!

August 25, 2024

The team was very friendly. Everyone said hello and went out of their way to be helpful. My car was fixed in less time than promised. The drive is about an hour for me to get t More

by jenniferbudsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name of people I work with
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jennifer! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and friendliness truly motivate us. We're glad the trip was worth it for you, and we look forward to seeing you again!

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