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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,386 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,386 reviews

August 31, 2024

Palmer's service department is awesome. They are very customer oriented and always go above and beyond. Will always recommend to family and friends. More

by C.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, C.R.! We’re thrilled to hear that you had such a positive experience with our service department. Our team strives to provide top-notch customer care, and your recommendation means the world to us! We appreciate your support and look forward to serving you again.

August 31, 2024

Karim was fantastic and made the process super smooth! I’ll definitely recommend friends and family to buy cars here. More

by ttoole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim - 5 stars
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the amazing feedback! We're thrilled to hear that Karim provided such a smooth experience. Your recommendations mean a lot to us, and we look forward to welcoming your friends and family!

August 30, 2024

Excellent service. Good followup. Fixed in a very timely manner. Explained work that had been done in detail. More

by dschorr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim outstanding
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, dschorr0! We're thrilled to hear you had a great experience with our service and that our team kept you informed every step of the way. Your satisfaction is our priority, and we look forward to assisting you again in the future!

August 29, 2024

Very professional staff, friendly and helpful I'm very impressed with the communication especially! I will be back! + More

by pforst0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear our team's professionalism and communication made such a positive impression. We can’t wait to welcome you back soon!

August 29, 2024

I had a great service experience on my most recent visit. Sarah Jaramillo was incredible. She communicated well, was empathetic to my issue and was very friendly. She is an asset to your dealership! More

by efvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear about your positive visit and Sarah's outstanding service. We appreciate your kind words and look forward to welcoming you back soon!

August 29, 2024

Great service -- very courteous and helpful. They got me in and out very quickly. Great experience. More

by charlie.s.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Charlie! We're thrilled to hear you had a great experience and that our team provided the courteous service you deserve. We look forward to serving you again soon!

August 28, 2024

Best dealership in town. Friendliest staff, always take care of us and get everything taken care of. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Angela, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again soon!

August 28, 2024

Going to see Hiram at the service department is like going to see my big brother. I trust he'll take care of me and I trust he's looking at my car with a caring eye, as if his baby sister is about to ge More

by Mrs.Holladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram- 5+ stars
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Mrs. Holladay! We're thrilled to hear that Hiram makes you feel like family. Trust and care are at the heart of what we do, and we’re glad to know you feel safe and valued with us. Your satisfaction means the world!

August 28, 2024

Jim was awesome and helped me find my perfect truck. While experience was smooth from start to end. More

by nickaroo321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jum
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Nickaroo! We’re thrilled to hear Jim made your truck shopping experience smooth and enjoyable. Enjoy your new ride!

August 28, 2024

Very knowledgeable, friendly and professional. They got me in and out within 45 minutes which was incredible More

by james@INNOVATIVEACCOUNTANT.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, James! We're thrilled to hear you had a quick and positive experience with our team. Your kind words about our knowledge and professionalism mean a lot to us. We look forward to serving you again soon!

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