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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,386 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,386 reviews

September 18, 2024

Really the best experience I have had at a dealer service department. Great attitude, service and no upselling. More

by seanalbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Sean! We're thrilled to hear you had such a positive experience with our service team. Providing exceptional service without upselling is our priority, and we appreciate your feedback. Looking forward to seeing you again!

September 17, 2024

Bought a ram 1500 sticker said class 3 trailer hitch I didn't notice that it wasn't on the truck until a few days later I contacted Casey about it he just feed me a bunch of bull and said Dodge made a mis More

by goat2142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

I’m sorry to hear about your experience and understand your frustration. We strive for clear communication and customer satisfaction. Your feedback is valuable to us, and we want to work with you to make things right. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

September 17, 2024

Great place to buy a car. Easy, fast and stress free. they were upfront on the price. I knew what to expect. More

by mo63abu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear that you had a smooth and transparent car-buying experience. Our team strives to make every visit easy and enjoyable. We appreciate your feedback and hope you love your new car!

September 16, 2024

Told me before diagnostic that I could replace my radio at a specified price if that was what the diagnostic indicated was required. I was unable to get this information from other dealerships. The radio More

by thecohens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes, Service Department
Sep 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Cohen! We're thrilled to hear about your positive experience. Our team strives to provide clear information and excellent service. We're glad you found the right solution for your radio and learned about the Pacifica options. We appreciate your support and look forward to seeing you again!

September 13, 2024

Staff is always easy to approach and work with. Service appointments easy to get and work has been done right. More

by PMM1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience with our team. We strive to provide approachable service and efficient appointments. Your feedback means a lot to us!

September 10, 2024

I always have such a great experience at the service department. My car was finished really fast this time and the communication is always amazing! More

by classic_ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Ashley! We’re thrilled to hear you had a quick and seamless experience with our service department. Our team works hard to keep communication clear and efficient. We look forward to serving you again soon!

September 07, 2024

What I appreciated most about Jim Miller was his thoroughness with explaining features of car; above and beyond More

by michael_mcconkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller
Sep 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Michael! We're thrilled to hear that Jim's thorough explanations made a positive impact on your experience. We always strive for excellence, and your input motivates us to keep improving. Looking forward to seeing you again!

September 04, 2024

Great Selection and the price was excellent. Nearly a perfect interaction and the new vehicle is excellenrt. More

by nuj44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willem
Sep 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you loved our selection and pricing. Enjoy your new vehicle, and we look forward to serving you again in the future!

September 03, 2024

Great service department to work with. Sarah knows her stuff!! I highly recommend working with her if you need work done on your vehicle More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Sep 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department and Sarah. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

September 03, 2024

Internet sales took through entire price instead of pushing me off on someone else. Will buy again when the need arrives. More

by dcdickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We're so happy to hear you had a seamless experience with our internet sales team. Your support means a lot, and we look forward to assisting you again in the future!

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