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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,551 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,551 reviews

January 29, 2025

Repeatedly makes silly errors forgetting to fill tires to correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the s More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another service advisor not to be named
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Feb 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 28, 2025

Wont go anywhere else, timely work and service. Kim is great, always answers and kind. More

by kittorr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you appreciate Kim's timely service and friendly support. Your loyalty means a lot to us, and we look forward to continuing to provide you with great experiences!

January 28, 2025

Very good experience. Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others. More

by mrsbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to welcoming you back soon!

January 28, 2025

Great service Thank you Rich. Service guy kept me informed and cost involved. I will come back when I need more service More

by ppye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in Service
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience. Keeping our customers informed is a top priority, and we look forward to serving you again in the future!

January 27, 2025

The staff at Palmer is great! Always have a great experience when at Palmer Dodge. More

by ZACH.DOPPEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Zach! We're thrilled to hear you consistently have a great experience with our staff at Palmer Dodge. Your feedback means a lot to us, and we look forward to welcoming you back soon!

January 26, 2025

Everyone is so friendly. Sarah always keeps well informed when I bring my jeep in. More

by alysonsmith1217
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
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Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the wonderful feedback, Alyson! We’re thrilled to hear you had a great experience and that Sarah provided excellent service. Our team loves ensuring you’re well-informed. We look forward to seeing you and your Jeep again soon!

January 25, 2025

I had an appointmet to program a Key FOB Transmitter and cut blank key. I was welcomed and the estimated time of completion was right-on-the-mark. It was an excellent experience. I have had multiple Dodg More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
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Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team. Your loyalty since 2008 means a lot to us, and we look forward to continuing to provide you with top-notch service for all your Dodge and Jeep needs!

January 25, 2025

I had an appointment for routine service (oil change and tire rotation). I was expected and welcomed. Estimate of time to perform the service was very accurate. All staff members were were professional a More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
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Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our team. Our goal is to provide top-notch service and keep things running smoothly for you. We appreciate your feedback and look forward to seeing you again for your next appointment!

January 24, 2025

This dealership is an absolute pleasure to work with. Everyone is very helpful and will go out of their way to make sure their customer is completely satisfied. My experience with Palmer Dodge was excep More

by CWRIGHT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your amazing feedback! We're thrilled to hear you had such a positive experience with our team at Palmer Dodge. Our goal is to ensure every customer feels valued and satisfied. We look forward to serving you again!

January 24, 2025

Fair price for my trade in. Fair price on my new vehicle. Great sales associate who was helpful all through the process, More

by BARRONLEONARDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Barron
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Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Barron! We’re thrilled you had a great experience with our team and found the pricing fair. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle!

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