Palmer Dodge Chrysler Jeep Ram

Great customer service from start to finish! Love my new jeep! Thank you so much Love my new jeep! Thank you so much More

Not helpful, you all were the last people to service my vehicle now my vehicle is not running and will you all will not take accountability for the damage done. I would not recommend this dealership to any vehicle now my vehicle is not running and will you all will not take accountability for the damage done. I would not recommend this dealership to anyone wanting service done to there vehicle. More

They told me I should make an appointment for my oil change, so I made an appointment for Saturdat at 11AM. When I got there I was told it would take an hour. I told them I was surprised because an oil change, so I made an appointment for Saturdat at 11AM. When I got there I was told it would take an hour. I told them I was surprised because an oil change does not take an hour and I had an appointment. I was told that when they make an appointment, it is not for a time but for a place in line. Even though I got there at 10:59, they didn't know if they would get to it right away. Fpor that reason they told me it might take as long as an hour. If they are going to make appointments for a time, then they should be planning to honor the appointment. If that is not the plan, they they should be honest about what they are doing. It would work out better for them and their customers. If, for example, they told me I had reserved 14th place in line and that they expected to get to that around 11am, then I would not have expected to be taken at 11. Instead, I might have called around 10 and asked what time it looked like they would be getting to the 14th place in line. That way I could come in close to the time they were ready for me and not waste so much of my time. It would also work out better for the service department. If someone calls about when there place in line is likely to come up and there is an earlier slot that is still open then that customer can come in earlier. The mechanics will spend less time idle and maybe get to go home early some days. More

Hiram is a terrific service representative and provides Great customer service. Helpful parts center team. Great customer service. Helpful parts center team. More

Im going to leave this at a one-star, but will edit it to the appropriate 5 stars as soon as I have my purchase documents emailed to me. Called numerous times, emailed a bunch, but still dont. Their techno the appropriate 5 stars as soon as I have my purchase documents emailed to me. Called numerous times, emailed a bunch, but still dont. Their technology is cool, but I never got copies of anything I signed. Once I get those, I am going to give this the proper review these gents deserve! More

Easy to work with. Sales rep was knowledgeable and straightforward. The purchase process was streamlined. Sales rep was knowledgeable and straightforward. The purchase process was streamlined. More

They were quick and efficient. They kept me updated on my vehicles status and the Uber ride to and from the dealership was much appreciated. They kept me updated on my vehicles status and the Uber ride to and from the dealership was much appreciated. More

The entire buying process was honest, clear and easy. It was enjoyable working with them. It was enjoyable working with them. More

The service associate was great, that’s about all I’ll say of my experience say of my experience More

Service rep Kim did a great job getting my grand cherokee repaired under the warranty. repaired under the warranty. More