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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,639 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,639 reviews

July 03, 2025

Luis and Sarah were nothing short of exceptional when my Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me tak More

by c.estrada678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres, Sarah Jaramillo
July 03, 2025

"Great service from Karim—very fast. Time will tell if the vehicle and warranty hold up well." More

by RTURNER35
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Karim Altawil
July 03, 2025

Luis and Sarah were nothing short of exceptional when my Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me tak More

by c.estrada678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres, Sarah Jaramillo
July 02, 2025

Great service responsive and helpful no problem to big good communication happy to work with More

by skonsin
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
July 02, 2025

Great service responsive and helpful no problem to big good communication happy to work with More

by skonsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
June 29, 2025

Great sales guys and finance manager. DedicTed to working out a great deal and worked hard to make it happen. Thank you! More

by Ptomic12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with our sales team and finance manager. Our goal is to ensure every customer drives away happy, and it's great to know we met that mark for you! Enjoy your new ride!

June 29, 2025

I have purchased mini vehicles from Austin and Jody and pleased every time with their professionalism and customer service. More

by RJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your positive experiences with Austin and Jody. Providing excellent customer service is our priority, and we appreciate your support. Enjoy your new vehicles!

June 29, 2025

Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. More

by davidw14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback, David. We're sorry to hear about your experience and understand your frustration. Your concerns are important to us, and we will investigate this matter further to ensure it doesn’t happen again. Thank you for bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 28, 2025

My experience at Palmer was nothing short of great. Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day! More

by jillcmoses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback, Jill! We're thrilled to hear that you had such a great experience with our team. We pride ourselves on our customer service, and it's wonderful to know our dedication made a positive impact during your visit. Enjoy your new ride!

June 25, 2025

Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palme More

by toneela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Jun 26, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your kind words! We're thrilled to hear that Luis provided you with excellent service and timely vehicle return. Your feedback about the issue is valuable, and we’ll ensure it’s noted. Thank you for choosing us, and we look forward to serving you again!

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