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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,571 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,571 reviews
May 06, 2025
Amazing service! Payton my sales representative did and incredible work and help me the best way to find my truck. He is an amazing guy.! Very professional!! Payton my sales representative did and incredible work and help me the best way to find my truck. He is an amazing guy.! Very professional!! More
by SANTIAGO5
Verified CustomerEmployees Worked With
Payton
May 06, 2025
While I appreciate that Palmer Dodge Jeep Ram completed the major engine-related repairs, including a full engine replacement and multiple cooling system components, the overall experience has been frustra the major engine-related repairs, including a full engine replacement and multiple cooling system components, the overall experience has been frustrating and disappointing. I’ve reported a persistent rattling noise numerous times directly to Kim in service, both verbally and in writing. I’ve also sent in multiple videos clearly demonstrating the issue. Despite raising this concern repeatedly over several visits, I’ve received no meaningful follow-up and the issue still has not been addressed. It has been consistently brushed off without proper inspection or explanation. Because of this ongoing lack of response, I’ve had to escalate the issue to Mopar corporate in hopes of getting it properly diagnosed and resolved without out-of-pocket expenses, especially considering it began after the engine swap performed by this dealership. Additionally, some of the services completed were never documented in my final paperwork, which I had to request several times. This lack of documentation makes it difficult to keep accurate records of what’s been done to the vehicle. While some of the staff have been courteous, the lack of follow-through, accountability, and responsiveness to reported issues, makes it hard to recommend this service center. More
by ToreyB
May 05, 2025
Service was great. My technician went over in detail all the things needed to be done to my Jeep and suggested a few more things to keep it up to date on any maintenanc My technician went over in detail all the things needed to be done to my Jeep and suggested a few more things to keep it up to date on any maintenance. More
by Ken
Employees Worked With
May 05, 2025
Jodie and the team are consistently excellent in their hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer servic hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer service is amazing. I would highly recommend to anyone looking to purchase and get their service to visit Palmer Dodge Chrysler Jeep Ram. More
by RONLUGO
May 05, 2025
I had a fantastic experience at **Palmer Dodge Chrysler Jeep Ram** and can’t thank the team enough for taking such amazing care of me! From start to finish, everything was handled with professionalism and Jeep Ram** and can’t thank the team enough for taking such amazing care of me! From start to finish, everything was handled with professionalism and genuine care. A special thank you to **Sarah**, whose exceptional customer service truly stood out. She was attentive, knowledgeable, and made the entire process smooth and stress-free. Her friendly attitude and willingness to go above and beyond made all the difference. If you're looking for a dealership that treats you like more than just a sale, I highly recommend Palmer Dodge—and be sure to ask for Sarah! More
by LESJPOLLAK
Employees Worked With
Sarah Jaramillo
May 04, 2025
Service staff were very helpful getting my truck in and completing the work on time. completing the work on time. More
by laneperrins
May 03, 2025
Everyone was professional, courteous and followed up quickly with any questions or issues. It was a very easy process and greatly appreciated. quickly with any questions or issues. It was a very easy process and greatly appreciated. More
by cwwdawgfan
Employees Worked With
