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Palisades VW

Nyack, NY

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rated
387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

April 04, 2012

The service staff got back to me quickly and honestly. I was very happy with their service quality. I would recommend them and use this dealership. More

by wolff28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 11, 2013 -

Palisades VW responded

Thank you for your review and recommendation. Customer satisfaction is our top priority so it is always reassuring to hear that you were pleased with our service department. We appreciate your business; we look forward to working with you again in the future. Regards, Eric Koller - Service Manager

April 04, 2012

I took my VW in for service and told them I would wait for the car - Phil told me it would take just over an hour, saw that I had my computer and instructed me how to connect to get online and I was comfo More

by mshaw8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Edwards
Apr 11, 2013 -

Palisades VW responded

Thank you for your review. We appreciate hearing that your service appointment at Palisades Volkswagen went smoothly. Our entire service team is always excited to go the extra mile to exceed our customers expectations, and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Eric Koller - Service Manager

April 03, 2012

How can you rate a Company when eveything that is requsested is done perfect. They not only take care of you request, but make some helpful suggestions that do not cost $. That is rare. As for the More

by roethecaqt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2013 -

Palisades VW responded

Thank you for your review. I am happy to hear you were pleased with our dealership. We strive each and every day to provide our valued and loyal customers with exceptional service. Thank you for choosing Palisades Volkswagen. Regards, Phil Edwards - Service Manager

April 03, 2012

Very smooth transition into my new Passat. All the paperwork was ready on time and all appointments were punctual. After an abysmal experience with East Coast Auto, I almost did not return for anothe More

by debf283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Doyle
Apr 19, 2012 -

Palisades VW responded

Thank you for your comments. I’m very happy to hear Maureen has made your experience at Palisades Volkswagen a “wonderful” one. It is reassuring to know that we are meeting the high standards we have set for ourselves and our valued customers have come to expect from us over the years. We thank you for choosing Palisades Volkswagen; it has been a pleasure doing business with you. Sincerely, Nicole Valentin Sales Manager

April 01, 2012

I have been costumer for almost 7 years , and I tried different dealers nearby home; but the service and the friendly ambience of the employees At palisades Has been really good, they are able to work w More

by Omargr1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. We are pleased to hear that you had a positive experience and found our service department to be both helpful and friendly. Thanks again, and as always we appreciate your business. Regards, Phil Edwards - Service Manager

March 30, 2012

Service is excellent. Jason kept me posted and explained every step of my repair process. Very rare to find an honest service department at a dealer. More

by Rymike92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 03, 2012 -

Palisades VW responded

Thank you for your excellent review and recommendation of Palisades Volkswagen. We are pleased to hear that you had a positive experience and found our service department to be both honest and informative. Thanks again, and as always, we appreciate your business. Phil Edwards Service Manager

March 27, 2012

I was simply shopping around at the time of purchase, but when I sat and spoke with Bill Anderson at Palisades VW, I felt so confident and secure that I made my purchase immediately. He was forthright, hone More

by RobertSilkowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Anderson, Mike Dillon
Apr 19, 2012 -

Palisades VW responded

Thank you for your positive comments regarding your purchase, and especially your interaction with Bill Anderson and Mike Dillon. It’s great to know that our sales and financial team were able to collaborate and give you all the information you needed to feel comfortable moving forward with your purchase. We thank you again for your business and look forward to seeing you soon. Sincerely, Nicole Valentin Sales Manager

March 27, 2012

Jason is extremeley professional, always goes the extra mile in explaining repair work to me, and is very energetic and positive. He is an asset to your company More

by ttaggart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2013 -

Palisades VW responded

Thank you for your review, and for acknowledging Jason for his professionalism. It is always rewarding to hear that our valued customers have received the customer service they expected and their service appointment was a positive one. We thank you for choosing Palisades Volkswagen and look forward to working with you again. Regards, Phil Edwards - Service Manager

March 27, 2012

Great guys to deal with, always helpful with all my needs, the Touareg V10 TDI appreciates all the attention from the quailified personel. I purchased the vehicle for longevity and these service people More

by Craig J Schmid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik / Jason
Jan 14, 2013 -

Palisades VW responded

Thank you for taking the time to write your review. I am glad to hear you had a positive experience with our dealership. Our goal each and every day is to provide our valued and loyal customers with excellent service and make all their experiences positive. We appreciate your business. Regards, Phil Edwards - Service Manager

March 26, 2012

Very excellent service. Prompt and organized. Maureen was very detailed and went over evrything completely. I choose the color that I wanted after deciding between two colors. Maureen accomodated me without More

by lok966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maureen doyle
Jan 14, 2013 -

Palisades VW responded

Thank you for your review. I am happy to hear Maureen was helpful throughout the sales process. Maureen is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We hope to see you again soon. Regards, Eual Sigmon - Sales Manager

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