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Palisades VW

Nyack, NY

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387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

March 25, 2012

My experience at the Palisades VW Dealer was great. I saw a car that I was interested in online I requested a quote and received a phone call the same day from James Davenport. James was very helpful with ev More

by phil49ers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davenport and Mike Dillon
Apr 19, 2012 -

Palisades VW responded

We appreciate your feedback. At Palisades Volkswagen we pride ourselves in providing all of our valued customers with a high level of customer service, and that includes prompt response times with accurate quotes. I'm glad we were able to meet your expectations. Thanks again for choosing Palisades Volkswagen, and we look foreword to seeing you again soon. Sincerely, Nicole Valentin Sales Manager

March 24, 2012

I have had my vehicle serviced at two other dealerships. None have been as timely, organized, and overall great as Palisades!! They do the right thing every time!! Awesome service!! More

by lpayne701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Eric
Mar 28, 2012 -

Palisades VW responded

Thanks for your positive review. We’re happy to hear you have been satisfied with our service department and that “we are doing the right thing every time”. We appreciate your business and thank you for choosing Palisades Volkswagen. Sincerely, Phil Edwards Service Manager

March 23, 2012

The entire organization is very friendly and eager to please. The only weak part of the experience was the initial phone call to someone who turned out to be inexperienced with my type of problem. I sugg More

by ggpanter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Mar 13, 2013 -

Palisades VW responded

Thank you for your review. We are pleased to hear that you had a positive experience with our service department. Our team is always excited to go the extra mile for our valued customers and make all their visits a pleasant one. Thank you for choosing Palisades Volkswagen, we appreciate your business. Regards, Eric Koller - Service Manager

March 22, 2012

We've owned 5 VWs over the past years. This is our 2nd from Palasaide VW. Straight forward sales team, great service team. Recommended. They will be part of our future selection process! More

by Jsgardner00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack OKeffe
Mar 13, 2013 -

Palisades VW responded

Thank you for your review and recommendation. We appreciate you taking the time to let us know that you had a positive experience with our dealership. Our top priority is our customer satisfaction so it is always rewarding to hear that you were pleased with our sales department. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

March 20, 2012

Very friendly upon arrival. Showed extreme enthusiasm upon arrival for servicing my car, very timely in bringing car into shop. Explained thoroughly what needed to be done, fixed in a very timely matter More

by ddamato98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Phil, Tom
Mar 13, 2013 -

Palisades VW responded

Thank you for your review. We are very pleased to hear that you were happy with our service department. Our entire service team is always excited to go the extra mile for our valued customers and answer any questions or concerns they may have. We appreciate your business, and we hope to see you again soon. Regards, Eric Koller - Service Manager

March 19, 2012

This is my fourth Volkswagen from Palisades. I am a repeat customer for Maureen Doyle. She is honest and very efficient, sort of like visiting an old trusted friend. I loved every Volkswagen owned or More

by Linda Falso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Doyle Mike Dillon
Mar 13, 2013 -

Palisades VW responded

Thank you for taking the time to write your review. I am very happy to hear that you were satisfied with our sales department. Our goal each and every day is to provide all our valued and loyal customers with superior service and make the sales process a pleasant one. Thank you for choosing Palisades Volkswagen. Regards, Hunter Barton - Sales Manager

March 19, 2012

Palisades VW is the only dealer I have bought from or taken my car to for the past 12 years. It is because of their dedication to the customer that I feel this way. They make you feel welcome, let you kn More

by Vwgolf4turbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 13, 2013 -

Palisades VW responded

Thank you for your review. We are very happy to hear that you were pleased with our service department. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Palisades Volkswagen. Regards, Eric Koller - Service Manager

March 19, 2012

Very friendly, efficient service. Phillip explained in detail the work that was being done and why. He also recommended a time frame for next visit. More

by murphye13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Edwards
Mar 13, 2013 -

Palisades VW responded

Thank you for your taking the time to submit your review. I am delighted to hear that Philip was helpful during your service experience. Philip is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you, we look forward to working with you again in the future. Regards, Eric Koller - Service Manager

March 18, 2012

I have brought my car in to get the maintenance done, the people at the service department have always been helpful, accommodating and the work gets done on time. Not much else to say but I do recommend the More

by co78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 13, 2013 -

Palisades VW responded

Thank you for your review and recommendation. We are very pleased to hear that you were pleased with our team at Palisades Volkswagen. Our goal each and every day is to exceed our customer's expectations. We appreciate your business and thank you for choosing Palisades Volkswagen. Regards, Eric Koller - Service Manager

March 17, 2012

Service people are always neat, efficient and helpful. They are always giving rides for customers and making appointments for loaner cars. I have been a VW customer for many years and will continue. More

by geraldtreger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 13, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. Our service team works diligently each and every day to ensure that all our valued customers have comforatable and worry free service appointments. Thank you for choosing Palisades Volkswagen, we look forward to working with you again in the future. Regards, Eric Koller - Service Manager

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