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Palisades VW

Nyack, NY

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rated
387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

May 04, 2012

Great experience with prompt and courteous service. Service dept. seemed knowledgeable and friendly. I never got that feeling of being ripped off as with some dealers. I would highly recommend. More

by undigital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 22, 2013 -

Palisades VW responded

Thank you for your review and recommendation. We are pleased to hear that you found our service experience to be both knowledgeable and friendly. Customer satisfaction is our top priority so it is always rewarding to hear about your latest experiences. Thank you for choosing Palisades Volkswagen. Regards, Eric Koller - Service Manager

April 26, 2012

I felt that I had nothing to worry about! I didn't feel I was being taken advantage of!! I was a Chrystler guy, now I'm VW all the way!!!! More

by sbubba90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest J Ramos & Mike Dillon
Apr 17, 2013 -

Palisades VW responded

Thank you for your review. We appreciate our customers taking the time to let us know that they had an all around positive experience with our dealership. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Hunter Barton - Sales Manager

April 25, 2012

This is a great dealership for service of my VW. I would recommend them to any VW owner. The person that helped me was Mr. Robert Olivo. He was great help and will always be a customer. Thanks More

by lizzy0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Olivo
Apr 17, 2013 -

Palisades VW responded

Thank you for your review and recommendation. I am very happy to hear that you were pleased with our service department. Our top priority is our customer service so it is always rewarding to hear that you had a positive experience. We look forward to working with you again in the future. Regards, Eric Koller - Service Manager

April 22, 2012

I forgot to mention when I placed the appointment that I had a slow leak in one of my tires. Eric able to add this to the work order and Jon was able to give me a review of what will need to be replaced to More

by PDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Jon
Apr 17, 2013 -

Palisades VW responded

Thank you for your review. Our goal each and every day is to exceed our loyal and valued customers' expectations. We appreciate your business; we look forward to working with you again in the future. Regards, Eric Koller - Service Manager

April 21, 2012

My jetta needed an oxygen sensor. They told me upfront what to expect in terms of wait time. While getting the work done, they were efficient, friendly, had a comfortable waiting area, offered a shuttle More

by JeffGWhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff White
Mar 13, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. We are very happy to hear that you were satisfied with our service department. We take great pride in providing excellent service and exceeding all our valued customers' expectations. It has been a pleasure doing business with you. Regards, Eric Koller - Service Manager

April 20, 2012

Every one of my service visits have been great. I've worked with everyone in the department and not a single problem. Even when they can't fix the issue with my car right away, I am made to feel that I' More

by redjen71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik, Jason, Karen
Apr 17, 2013 -

Palisades VW responded

Thank you for your review and recommendation. We are very pleased to hear that your were satisfied with our service department. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Palisades Volkswagen; we hope to see you again soon. Regards, Eric Koller - Service Manager

April 19, 2012

THE SERVICE DEPT VERY WELL ORGANIZED & PROFESSIONAL.JASON & ERIC KNO WAT THEY ARE DOING MECHANICS R GREAT TOO,ANYTIME I BROUGHT CAR FOR SERVICE NEVER ANY PROBLEM. NICE JOB THANX More

by Snake Pitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISORS JASON & ERIC
Apr 17, 2013 -

Palisades VW responded

Thank you for your review. I am delighted to hear that you were pleased with our service department. Our staff is always excited to go the extra mile for our customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Eric Koller - Service Manager

April 19, 2012

Everyone at this dealer was very nice and helpful. I will definitely be going back to this dealer in the future. I found them to be very honest!! I will be using this dealer again. More

by Jhumphrey08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Edwards, Eric
Apr 17, 2013 -

Palisades VW responded

Thank you for your review. We are very happy to hear that your were pleased with the customer service you received from our dealership. Our entire service team at Palisades Volkswagen takes great pride in providing our valued customers' with superior customer service and making the service process a positive one. We appreciate your business and thank you for choosing Palisades Volkswagen. Regards, Eric Koller - Service Manager

April 19, 2012

Very nice experience at the dealership. Everyone was very friendly and helpful. The showroom is beautiful. My concerns and questions were addressed in a very timely manner. I felt no pressure from the salesp More

by KarenWixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallagher-sales. Mike Dillon-business manager
Apr 17, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. Our goal is and has always been to exceed our valued customers' expectations and answer any questions or concerns they may have with their vehicles. Thank you for choosing Palisades Volkswagen. Regards, Hunter Barton - Sales Manager

April 18, 2012

Although I was only in for a recall, the service provided to me was excellent and made me feel more than welcome to return should I need any other service/maintenance done to my vehicle. More

by Eyelovepurple
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Koller
Apr 17, 2013 -

Palisades VW responded

Thank you for your review. I am pleased to hear that you found our service department to be be helpful. We take great pride in providing all our valued customers with excellent service and exceed their expectations. Thank you for choosing Palisades Volkswagen. Regards, Eric Koller - Service Manager

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