Palisades VW

Customer service is excellent, they know you by name. Never was suspicious of being ripped off (and i'm a generally wary guy), and they take the time to explain exactly what is being serviced with your c Never was suspicious of being ripped off (and i'm a generally wary guy), and they take the time to explain exactly what is being serviced with your car, and always are patient to answer any questions you might have. The price on their maintenance service is also lower than most other VW dealerships, after doing some comparison price shopping as well. More

Jason was accommodating and generous, helping me get my car in as soon as possible, and going above and beyond to get it ready when I needed it. car in as soon as possible, and going above and beyond to get it ready when I needed it. More

Rating a number five in all categories says it all. I have been a lease customer with Palisades Audi and Volkswagon four about 15 years. have been a lease customer with Palisades Audi and Volkswagon four about 15 years. More

appointment by phone accommodated by schedule. i was met by informative and helpful person. work done fast and properly. follow up call was very helpful. they also allowed me to mail in my check as i had le by informative and helpful person. work done fast and properly. follow up call was very helpful. they also allowed me to mail in my check as i had left credit card home. More

I took my Jetta in for the 10,000 mile service on 05/09/12. My appointent was at 8:00am and they were ready and ready to go when I walked in. Eric kept me abreast of what was going on and I was out o 05/09/12. My appointent was at 8:00am and they were ready and ready to go when I walked in. Eric kept me abreast of what was going on and I was out of there by at least 9:15am More

I was in the market for a new GTI. I visited several VW dealerships in the area and Palisades VW was by far the best one to work with. Everyone was very friendly and helpful. My salesman, Ernest, was ext dealerships in the area and Palisades VW was by far the best one to work with. Everyone was very friendly and helpful. My salesman, Ernest, was extremely helpful and patient with me. We drove several trims until I found the one that I wanted. He was not pushy or trying to just sell me a car and be done with me. He really wanted me to get what I wanted and leave the dealership happy. I got that vibe from everyone that worked there, including Mike the finance guy that I was working with. I got a decent amount for my trade in and left a happy camper. I would by my next VW from this dealership. If you want a good car buying experience, I would suggest Palisades VW. More

The dealership always tries to accommodate my schedule and are always pleasant and helpful. The pricing is fair and they work with me when I need more service than originally planned for. and are always pleasant and helpful. The pricing is fair and they work with me when I need more service than originally planned for. More

It is a pleasure to be helped by professionals like Jason. He explained all my options and gave pririority to my requests. Thank you verry mucch!! Jason. He explained all my options and gave pririority to my requests. Thank you verry mucch!! More

I called The Palisades VW Dealership in W. Nyack, NY to see if they could service my 2005 New Bettle the same day for an intermitent electrical problem with the right-rear directional. They were very cour see if they could service my 2005 New Bettle the same day for an intermitent electrical problem with the right-rear directional. They were very courteous and professional and said that I could bring the car in that afternoon. Within a few hours they checked the problem and corrected it. The Service Dept. also notice oil leaking. They checked that problem and quickly found the source of the oil leak. I will only service my VW Beetle there! More

Only three service visits so far for oil/ filter, inspection and one recall. Appointment date and time was available. Knowledgeable service representatives. Comfortable waiting area. Car was ready inspection and one recall. Appointment date and time was available. Knowledgeable service representatives. Comfortable waiting area. Car was ready at the time promised. My overall experience from purchase through recent service has been very good. More