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Palisades VW

Nyack, NY

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rated
387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

December 05, 2012

Jason was great, but he always is. I had a service engine light come on Monday, I called service and got to Jason. I had a appoinment the next day. He kept me informed on the progress of the service. The wor More

by pcvwgti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason C.
Jul 12, 2013 -

Palisades VW responded

Thank you for your review and recommendation. We are pleased to hear that you had a positive experience with our dealership. Our team works diligently each and every day to ensure that all our customers have pleasant and worry free service appointments. We look forwarding to working with you again in the future, and thank you for choosing Palisades Volkswagen. Regards, John Degraw - Service Manager

December 02, 2012

I wondered into the showroom while my VW was in for it's 30,000 mile check up. While wander through the sales manager send it was the end of the month and he needed to sell anothe 8 cars for the month and a More

by sandy glazman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan & Nick
Jul 12, 2013 -

Palisades VW responded

Thank you for your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Hunter Barton - Sales Manager

November 28, 2012

Best car buying experience I've had so far. Jason had the answers to all my questions quickly and with accuracy. In total I was in and out of the dealer in an hour and thirty minutes selling my old car and d More

by ohknowitsjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lipkowicz
Jun 28, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. Our entire sales team works diligently each and every day to ensure that all our customers have comfortable and pleasant buying experiences. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

November 28, 2012

Great experience. Mitch is a great sales person, he made sure that he did anything necessary to get me the exact car I wanted for the price I wanted. Mike was great with taking care of the paperwork needed More

by Adamakdemir
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Mike Dylan
Jul 12, 2013 -

Palisades VW responded

Thank you for your review and recommendation. I am delighted to hear that you were satisfied with our sales department. Our team takes great pride in our work and always try to go the extra mile for our valued and loyal customers, and exceed their expectations. We appreciate your business, and thank you for choosing Palisades Volkswagen. Regards, Hunter Barton - Sales Manager

November 27, 2012

Even without a scheduled appt, my car was serviced quickly (same day). The loaner car given to me helped me run my errands!!! All good stuff...the service department rocks! More

by SRZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric & Jason
Jun 28, 2013 -

Palisades VW responded

Thank you for commenting on your latest experience with our service department. We take pride in providing all our valued customers with superior customer service and making all their service appointments a pleasant one. Thank you for choosing Palisades Volkswagen, we hope to see you again soon. Regards, John Degraw - Service Manager

November 27, 2012

Incompetent staff all the way up to management, no communication, bait and switch, dozens of un-returned messages, left us with no plates and no registration for two months, all the cliches of a horri More

by kmk802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several
Jun 28, 2013 -

Palisades VW responded

Thank you for your comments. At Palisades Volkswagen, we take our customers' comments and opinions very seriously; I assure you customer satisfaction is our first priority. Our goal each and every day is to exceed our customers' expectations. I would welcome a chance to speak with you directly to see how we can win you back as a valued customer. Regards, Hunter Barton - Sales Manager

November 25, 2012

Keep going like this. Excellent work. I was impressed that Jason explain to me very clear the issue with my car. Moreover he offer me an excellent price. More

by ajitianu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 28, 2013 -

Palisades VW responded

Thank you for your review. I am delighted to hear that you were satisfied with our sales department. Customer service is our top priority so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

November 17, 2012

As repeat buyers we have worked with Jason before. once again he was very professional working with us. There is nothing he doesn't know about Volkswagens and he answers every and any question. he certainl More

by S&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lipkowciz
Jun 28, 2013 -

Palisades VW responded

Thank you for your review. We are pleased to hear that you were happy with our sales department. Our team is always excited to go the extra mile for our customers, and answer any questions or concerns they may have with their vehicles. We appreciate your business. Regards, Hunter Barton - Sales Manager

November 16, 2012

Jason is very concerned with my questions and issues and I feel confident he will make sure everything is taken care of. He is helpful and I really appreciate the energy he puts into making sure the custome More

by coxjetta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 28, 2013 -

Palisades VW responded

Thank you for your review. I am delighted to hear that Jason was helpful during your service appointment. Jason is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, John Degraw - Service Manager

November 15, 2012

Service was fast and friendly they explained everything in detail . The car runs great and I plan on having my car serviced again here in the future. More

by GiannaPalumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Edwards
Jun 28, 2013 -

Palisades VW responded

Thank you for your review. We strive each and every day to provide exceptional service to all our valued and loyal customers. We appreciate your business and thank you for choosing Palisades Volkswagen. Regards, John Degraw - Service Manager

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