Palisades VW

I have a few Volkswagen dealerships that are closer to me but choose to go to Palisades VW due to the service level they provide. They will let you know of any work that needs to be done to your car in adva but choose to go to Palisades VW due to the service level they provide. They will let you know of any work that needs to be done to your car in advanced (usually mailings) and when you bring your car in they will fix the issue as well as point out areas that should be looked at for your next service. Above all the technicians will do the job right the first time. Please if you live in Orange County NY avoid Compass Volkswagen in Middletown in NY and bring your car to one of the Premier Collection dealers with Palisades Volkswagen being my choice due to their courteous, experience, and professional attitude. Eric and Jason are the top service managers I have dealt with in all the dealerships I have gone to. More

Service was excellent! I called in to find out if they could squeeze me in for to fix my tire. I got my tire fixed and car cleaned. In an out with in an hour of my phone call. could squeeze me in for to fix my tire. I got my tire fixed and car cleaned. In an out with in an hour of my phone call. More

I have used your dealership for service since I moved to Warwick, NY and have never been disappointed. Coming to your service department each Spring and Fall has kept my Passet in top working order. Keep up Warwick, NY and have never been disappointed. Coming to your service department each Spring and Fall has kept my Passet in top working order. Keep up the good work. More

Staff is very friendly and helpful. It's a great service that they will give you a ride somewhere local when your car is being repaired! that they will give you a ride somewhere local when your car is being repaired! More

During the last 35 yers I had quite few foreign and domestic cars and delt with dealers and their repair personals various oaccations. But I never had such a pleasent experice like V.W service advisor domestic cars and delt with dealers and their repair personals various oaccations. But I never had such a pleasent experice like V.W service advisor. His professional,prompt and friendly courtesey in all aspects was remarkable. Needless to say that Mr.Jaison and Eric Koller is an asset to the Volkswagen Service team. By the way I had very nice time with Mr. Eric Koller prior to this. More

Eric and Jason were very professional and friendly. The estimated time I was given for the completion of the work was exactly on target. While I waited, I was given updates as to what the service people we estimated time I was given for the completion of the work was exactly on target. While I waited, I was given updates as to what the service people were finding as being problematic with my car. Even the waiting room was very comfortable; I was able to get some work done on my laptop. The service personnel did an excellent job of fixing the problem. Having the car washed for free was an extra added bonus! More

Fabulous Service! I brought my car in for the 20,000 Fabulous Service! I brought my car in for the 20,000 mile check and planned on waiting for the car to be ready, but service found a problem with Fabulous Service! I brought my car in for the 20,000 mile check and planned on waiting for the car to be ready, but service found a problem with the water pump. Eric informed me that it would take longer to repair so he sent me home with a loaner car. What I thought would be a wasted morning waiting for my car turned out to be a very pleasant experience thanks to the great service I received from Eric and Palisade's Volkswagen. Thank You, Shelley Fisher More

After a horrible start with a dreadful sales person who had neither people skills or maners. Jason Lipkowicz stepped in and saved not only the sale but my opinion of this dealership. His attention to detai had neither people skills or maners. Jason Lipkowicz stepped in and saved not only the sale but my opinion of this dealership. His attention to detail and managment of my expectations should be comended. He managed to step into a tence situation and turn it around and I am very grateful. Jennifer More

Very comfortable and professional experience with palisades vw and love my new car. I Would recommend this dealership to anyone. Definitely went out of their way to make me happy. palisades vw and love my new car. I Would recommend this dealership to anyone. Definitely went out of their way to make me happy. More

Most amazing service! They gave me a ride into town so I Most amazing service! They gave me a ride into town so I could have lunch, while waiting for my car to be serviced. Then, they even came back, and Most amazing service! They gave me a ride into town so I could have lunch, while waiting for my car to be serviced. Then, they even came back, and picked me up!! Can't get better service than that!!! More