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Palisades VW

Nyack, NY

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387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

January 11, 2013

Very friendly staff, always trying to accommodate to my needs, excellent service personnel, willing to help and explain as much as possible, Jason is the best! More

by fcenturion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Casimiro
Aug 06, 2013 -

Palisades VW responded

Thank you for your review. We are happy to hear that you were satisfied with our service department. Our staff is always happy to go the extra mile for our valued customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Jon Degraw - Service Manager

January 10, 2013

The service department at Palisades VW is great. They have a wonderful staff and the work is quality. I will always take my Jetta there. More

by Vdelarosajr
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 06, 2013 -

Palisades VW responded

Thank you for your review. I am pleased to hear that you had a positive experience with our dealership. Our team works diligently each and every day to ensure that all our customers have comfortable and pleasant service experiences. It has been a pleasure doing business with you. Regards, Jon Degraw - Service Manager

January 09, 2013

Jason was as perfect as usually. It's a real pleasure to Jason was as perfect as usually. It's a real pleasure to be serviced by as knowledgeable and customer-oriented person as him. I was explained of all More

by GIRIAME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Casimiro
Aug 06, 2013 -

Palisades VW responded

Thank you for your review. Our goal each and every day is to provide all our valued customers with excellent service. It has been a pleasure doing business with you, we look forward to working with you again in the future. Regards, Jon Degraw - Service Manager

January 06, 2013

Whenever I go to have car serviced (this is our 4th vw) I feel like I am treated with respect and listened to closely. The service dept. at Palisades VW is the biggest reason we continue to have VW's. I trus More

by Lizeleff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason. Phil. Eric. Orlando
Aug 06, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. Our goal each and every day is to exceed our valued and loyal customers' expectations. We appreciate your business, and we hope to see you again soon. Regards, Jon Degraw - Service Manager

January 03, 2013

I brought my 2011 Golf in, for it's 20,000 mile service. Jason (Service Writer) listened to all of my concerns/requests, with regards to the 20k service. Jason also explained (in detail) every part of the More

by frogboy2727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason - Service Writer
Aug 06, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you, thank you for choosing Palisades Volkswagen. Regards, Jon Degraw - Service Manager

December 31, 2012

Buying from Palisades was a great experience. They were very friendly, straight forward and did not play games like other dealers. I would definitely buy from them again. My salesperson, Jonathan, was a More

by Alevene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Busany
Aug 06, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with the customer service you received from our sales department. Our entire staff here at Palisades Volkswagen, takes great pride in providing all our valued customers with superior service and making the buying experience a pleasant one. We appreciate your business and thank you for choosing Palisades Volkswagen. Regards, Hunter Barton - Sales Manager

December 28, 2012

Erik always makes me feel welcome and makes every effort to get my car in as soon as possible when it needs work. He is accommodating, helpful, knowledgeable and professional. The service waiting area is cl More

by JocelynVella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Koller
Jul 16, 2013 -

Palisades VW responded

Thank you for your review. I am happy to hear that you were pleased with our dealership. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. Thank you for choosing Palisades Volkwagen. Regards, John Degraw - Service Manager

December 23, 2012

Since purchasing my car from Palisades VW (my 2nd). I have then moved 35 miles away from the dealership. Yet, after 8 yrs of owning my golf, I still make the drive to have them service my car. Great de More

by VWgolf
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric.
Jul 16, 2013 -

Palisades VW responded

Thank you for your review. I am pleased to hear that you had a positive experience with our service department. Our goal each and every day is to provide all our valued customers with excellent customer service. It has been a pleasure doing business with you. Regards, John Degraw - Service Manager

December 23, 2012

The staff at Palisades VW is very friendly and knowledgeable- they made it a great experience for me and really took the time to go over everything which made me really comfortable that I made the More

by CLB316
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunther & Jason
Jul 16, 2013 -

Palisades VW responded

Thank you for your review. I am delighted to hear that you were satisfied with our sales department. Our team is always excited to go the extra mile for our customers and exceed their expectations. We appreciate your buiness and thank you for choosing Palisades Volkswagen. Regards, Hunter Barton - Sales Manager

December 22, 2012

Cooperative and courteous service and clearly explains need for work. Always prompt with service scheduling and appreciate transport service when needed. Glad that service managers remain with this one More

by ghkrasky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 16, 2013 -

Palisades VW responded

Thank you for taking the time to submit your review. We are pleased to hear that you had an all around positive experience with our dealership. It has been a pleasure doing business with you, and we hope to see you again soon. Regards, John Degraw - Service Manager

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