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Pacifico Hyundai

Philadelphia, PA

4.8
1,794 Reviews
Call Dealership (610) 320-2146
View Awards

6715 Essington Ave

Philadelphia, PA

19153

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1,794 Reviews of Pacifico Hyundai

July 31, 2021

Amanda was very hospitable, knowledgeable, and attentive while I waited to get my oil change and issue checked for airbag. She kept me updated on the progress of my car service and explained everything that More

by Brittany.Y.Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Aug 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2021

Wonderful service all around, never had a problem employees are always nice whenever I have a problem keeping my appointment they always understand and I have no problem changing it I will always go More

by Lailonnie46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden, Amanda White
Report | Print
Jul 30, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2021

Brought in for yearly state inspection and an electrical issue. Failed to order and install a part I had specifically brought the car in for and paid an electrical test for. Disappointing. More

by Lance R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 02, 2021 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Aug 19, 2021 -

Lance R. responded

I’ll note that Pacifico did reach out to me in order to rectify the situation. They readily offered a loaner vehicle while my car was back in the shop for the initial electrical work. My experience on fixing the issue was mostly favorable, although not glitch-free, but the further service representation by Jackie Symons was 5-star. Overall I still like and will use Pacifico Mazda - just wish these little oops’ wouldn’t happen.

July 29, 2021

Jorge the service rep was very good.I dropped my car of at 9am. Car was not ready until 4pm. Service Department was very busy More

by jjdoc3233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden, Arthur Hawkins
Report | Print
Jul 30, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2021

The process was very long I guess because of the pandemic but Mr Lamont was very nice and professional he really try to get me the best rate More

by mablewaiters1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
Report | Print
Jul 27, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2021

Great service and nice friendly staff.Hats off to Dennis great job.Thank you ..I would recommend Pacifico to friends and family.Thanks again.Good by More

by brdoctorplay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
Report | Print
Jul 27, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 23, 2021

Sends out offers that are non existent !Get to dealer Sends out offers that are non existent ! Get to dealer and no such offers whatsoever! Wasting my valuable time.. Shouldn't but out offers that can' More

by bobsmail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Foley
Report | Print
Jul 27, 2021 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

Jul 27, 2021 -

bobsmail responded

Dealer can call me

July 21, 2021

Always professional service from everyone at Pacifico Hyundai Service department. Only issue is getting an appointment thru call center they don't return your call More

by pjc130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Jul 22, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! We apologize we missed your call. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 19, 2021

Went to Pacifico Hyundai for a recall went ok Amanda was very nice they said abouts and hour and it was. I waited for Car More

by Redshub26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Crum, Amanda White
Report | Print
Jul 19, 2021 -

Pacifico Hyundai responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 27, 2021

My time in waiting room for my service to be complete was excellent More

by jbunnion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
Report | Print
Jun 28, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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