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Pacifico Hyundai

Philadelphia, PA

4.8
1,794 Reviews

6715 Essington Ave

Philadelphia, PA

19153

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1,794 Reviews of Pacifico Hyundai

August 27, 2021

Pacifico Hyundai gave us the best deal for the car we wanted and Steve and Bryan were kind, welcoming, understanding, and easygoing in the process of leasing our new car. I definitely recommend them and More

by Vahid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie, Bryan Foley
Aug 27, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 26, 2021

Jorge was excellent! great Customer service was excellent! I will continue to use your services in the future. Thank you for your services. Great Job! More

by EThomp1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Aug 27, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 19, 2021

The service was very good and timely everyone was very helpful and pleasant. The only negative I must say is they to do something about that step into the service dept. There is a sign on the door but a g More

by jojoe9090
Recommend Dealer
Yes
Employees Worked With
Amanda White
Aug 20, 2021 -

Pacifico Hyundai responded

We apologize that this incident occurred, thanks for the great feedback. We will take your recommendation under advisement and see if is possible with the distance available between the door and the desk to install a ramp. In the meantime we will be more diligent in letting our customers know about the step.

August 18, 2021

They are good and patient and they respected the customers More

by tdigafie
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 18, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 13, 2021

The customer service is bad. Amanda and Denise have bad customer service. The car is running better now. I rate 4 star because of customer service. More

by zekarias.kidane1198
Recommend Dealer
Yes
Employees Worked With
Dennis Golden, Amanda White, Robert Lacy, Jeff Horebe
Aug 17, 2021 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

August 13, 2021

My sales person brandon lokey was fantastic, congenital very pleasant and took time to answer any questions asked. He did a phenomenal job in making me feel comfortable. More

by Saradeancole53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lokey, Susan Kelly
Aug 13, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2021

Professional staff advisor made you as aware of work your car needs. Friendly courteous pleasant More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Caputo, Amanda White, Arthur Hawkins
Aug 03, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2021

I had my Hyundai Sonata last week for state inspection. Amanda White was my service writer. She handled everything professionally and with a smile. Made me feel right at home. She is diffidently an asset More

by douglashbrownjr
Recommend Dealer
Yes
Employees Worked With
Amanda White
Aug 03, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2021

This is my second car from your dealership. I have been a very happy and satisfied customer. The personal service I received from my salesman Acia Gay has been outstanding and I will recommend all people I k More

by douglashbrownjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acia Gay III
Aug 03, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 31, 2021

Great and friendly staff. Explained details of my lease well including pros and cons of additions to my lease. Will definitely recommend to friends and family. More

by Melissa White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmer, Acia Gay III
Aug 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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