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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,764 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,764 reviews

May 23, 2021

Everyone is very pleasant keep up the good work. Kaley was very informative and courteous. Will request her when I return for brakes and wheel alignment More

by dawnmincey46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley
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May 23, 2021 -

dawnmincey46 responded

Keep up the great work

May 22, 2021

This is my second vehicle I purchase with the assistance of Earl he's a well-informed Salesman he's kind and he's knowledgeable More

by N.devine2320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Hill
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Jun 02, 2021 -

Pacifico Ford responded

Hi N.devine2320, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 21, 2021

Justin is my go to for all Ford issues and questions. The man knows his stuff and is a wizard when it comes to automotive issues. More

by lathrops
Recommend Dealer
Yes
Employees Worked With
Justin Hageman
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2021

My salesman Kenneth was great and everyone was so nice and helpful. My car buying experience was excellent. I would highly recommend Kenneth and Pacifico Ford More

by Lisacav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr, Kenny Scharff
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Jun 02, 2021 -

Pacifico Ford responded

Hi Lisacav, Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

May 14, 2021

Very fast, efficient, and friendly. A big thank you to Mike Delia for all of his help and getting me the exact vehicle that I wanted. More

by Amckee17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 12, 2021

My salesman Chris Watson jumped through hoops trying to get me qualified for a car. I pulled off in the best car I’ve personally ever had and I don’t know how he did it with my low credit score. He was nic More

by Brianamnorthern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

April 27, 2021

He helped me purchase a vehicle that fit my budget. He is very professional and was took his time. I Would always recommend him for others. More

by mickaelgbai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 27, 2021

Great car buying experience. Earl is a true professional, as is the entire staff at Pacifico. I’m a repeat customer because of that. Thanks More

by Flipper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Rocky De Gregorio, Gina Puggi-McDevitt, Stanley I Otto Jr
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

April 26, 2021

Matt McGuckin made working with the Service department effortless. Drop went smooth and pleasant. He kept me apprised of the vehicle status. Had it ready when promised. More

by cmccarthy4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

April 22, 2021

Very professional and kept my updated on the status of my vehicle (ready for pick-up). Mr.Hill made sure to explain the features of our new vehicle to my wife and I as well More

by Trb18
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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