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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,760 reviews

June 02, 2021

This is my third car from pacifico and mr. holmes has been great every time I would recommend this dealership to friend and family. Everyone are very helpful. More

by buffaloemary
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes
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Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 31, 2021

Once again Top Level Service!! Mr. Gary Holmes is the reason I've been coming to Pacifico for the last 15 years. I am very picky and despite my indecisivness, he is always patient and helps me get the be More

by Llewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes, Andrew Knox
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Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 31, 2021

Mr. Holmes took care of everything for me and my family,good customer service and care for the whole process! I will come back and my future kids will aswell More

by gmoneybagz28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Hi Gmoneybagz28, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

May 29, 2021

I finally found my Ford Bronco at Pacifico Ford. My salesman, Chuck Freeman, is always super nice and helpful. This is my fifth lease from Pacifico and I am sure it won’t be my last. More

by Mercy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Freeman
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 27, 2021

They got me a quick appointment, kept in contact with me for updates and I appreciated the car wash and requested services needed for my vehicle More

by Daniel Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 27, 2021

Professional and courteous- Service writers test drive vehicle recommend other required work. There provided simple explanation of the work, explains work and a written estimate. Waiting area clean, com More

by Tmharrigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
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Jun 02, 2021 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 23, 2021

Everyone is very pleasant keep up the good work. Kaley was very informative and courteous. Will request her when I return for brakes and wheel alignment More

by dawnmincey46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley
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May 23, 2021 -

dawnmincey46 responded

Keep up the great work

May 22, 2021

This is my second vehicle I purchase with the assistance of Earl he's a well-informed Salesman he's kind and he's knowledgeable More

by N.devine2320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Hill
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Jun 02, 2021 -

Pacifico Ford responded

Hi N.devine2320, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 21, 2021

Justin is my go to for all Ford issues and questions. The man knows his stuff and is a wizard when it comes to automotive issues. More

by lathrops
Recommend Dealer
Yes
Employees Worked With
Justin Hageman
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2021

My salesman Kenneth was great and everyone was so nice and helpful. My car buying experience was excellent. I would highly recommend Kenneth and Pacifico Ford More

by Lisacav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr, Kenny Scharff
Report | Print
Jun 02, 2021 -

Pacifico Ford responded

Hi Lisacav, Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

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