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Pacifico Ford

Philadelphia, PA

4.9
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,760 reviews

July 30, 2021

I have been a customer for years and have Always gotten good service. The staff was very professional and I have never had to come back because something was not repaired properly. I will continue to be E More

by Leokbrund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jul 30, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 29, 2021

I received good customer service, the salesmen Earl Hill was very good, he took care of my needs as a customer to the best of his ability, he is very friendly, he also gave me follow up calls regarding my v More

by brenand426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Jul 30, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 29, 2021

Amazing dealership!!!!! Shout out to Earl and Neil! They are super friendly guys who helped me buy my first car! Much love to the Pacifico Ford family! More

by milesjkeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill
Jul 30, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 26, 2021

Gary Holmes and the team at Pacifico Ford are always courteous and very helpful to me and my family. Mr. Holmes is very attentive to our budgeting requirements. He has been our salesperson for many y More

by lcrush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Pacifico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve at Quicklane , Gary Holmes, Andrew Knox, James Williams, Gina Puggi-McDevitt
Jul 27, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

July 24, 2021

Jerry Worley and Neal Bauer made my lease trade a very easy process. They both took time to show me all the extras the Ford Bronco has. Jerry made sure my Ford Pass and phone were connected to new car. More

by Sandra6of7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Worley, Gina Puggi-McDevitt
Jul 27, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2021

We highly recommend this dealership. We drove all the way from Delaware based on our conversation online with Trey and we had the best experience buying our car. Kenny was a great salesman dealing with all o More

by Beth B. and Chris A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Stanley I Otto Jr, Trey Johnson , Kenny Scharff
Jul 19, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 06, 2021

This place is the worst. I can give 20 different reasons to buy a car elsewhere. They waste your time, disrespect you, lie to your face, blame you for their mistakes! I can go on and on!!! More

by mattskitwost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernard Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh
Jul 07, 2021 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

July 03, 2021

The whole staff is absolutely amazing!! Excellent service!! They are 100% committed to excellence! Let's not forget about the food! Barbeque on Sat 😁 Easy in and out process More

by kenannamli90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Flynn, Gina Puggi-McDevitt, Stanley I Otto Jr, Alexander Saraullo
Jul 03, 2021 -

kenannamli90 responded

Thank you guys!! I will continue to be a loyal customer!!!

June 30, 2021

The Auto Repair service at Pacifico’s Quicklane Shop is Excellent. In particular, James Williams, the Service Manager, was at all times, professional, hospitable, and sincerely friendly to make the time wa More

by Joe Mirarchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jul 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 30, 2021

Fastest car purchase i have ever made with very kind and caring employees More

by katdowney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt, Alexander Saraullo, Shadi Dandan
Jul 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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