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Pacifico Ford

Philadelphia, PA

4.8
4,815 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,815 reviews

November 20, 2025

Great Service and the understanding with coustomer I suggest for used cars it is excellent More

by Ankurkumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2025

Great car buying experience all around! Highly recommend Mike Delia and whole team! Will refer anyone in the market to Pacifico Ford! More

by ChelseaDel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen D'Alessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 13, 2025

From start to finish the process was great. Neal worked to get me the best deal and the car I wanted! I would not go to anyone else. The place was clean offers snacks and water while there. Gre More

by Eeichornday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 12, 2025

I’ve been dealing with Pacifico ford for many years now. I have zero complaints. The customer service is always great. Megan was easy to work with and really helped me with every question I had. Also, Micha More

by Jtowels4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 07, 2025

Megan was extremely helpful helping me setup test drives for two different vehicles until I ultimately decided which one to purchase. Michael Palermo Jr in service helped answer my questions about warranty More

by Mark D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dari Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Palermo Jr
Nov 12, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 06, 2025

I had a great experience purchasing a vehicle, and an absolutely AWFUL experience when it came time to follow-up about a warranty/repair issue with the car. I'd go so far as to say that it ranks as one More

by paul i.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Manson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn McDougal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

paul i. responded

That’s the same number someone provided during my many attempts at getting a human on the phone…rang to vmail for a week straight. ACE Ford is my new go to, top notch customer service.

November 01, 2025

This is my now SECOND vehicle purchased from Pacifico. Great customer service. Great vehicles. I actually trust this place. More

by sultan.howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 30, 2025

The team at Pacifico Ford is exceptional, with everyone being incredibly friendly and approachable. A special shoutout to Neal, who went above and beyond to ensure I got exactly what I wanted. His patience More

by Sandra6of7
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

October 30, 2025

Neal is my go-to dealer because he listens to what I actually want instead of trying to peddle me something completely different as I’ve unfortunately experienced with many other dealers. Great guy, goo More

by transuejames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 30, 2025

Great dealership! Neal Bauer has been helping me for years! He is a huge help & makes buying a car an easy process. 😊 More

by Beck,karen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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