Oxmoor Ford
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Dealership was very professional and helpful during the entire process. Dontae was a rockstar. He kept me informed the whole time. Thanks - Brian Ford entire process. Dontae was a rockstar. He kept me informed the whole time. Thanks - Brian Ford More
Friendly greeting when I arrived and was updated during the service. Pricing was fair and service was completed ahead if schedule. the service. Pricing was fair and service was completed ahead if schedule. More
Daron was great texting back and forth with me before my appt and putting all the info about my truck's issue in the system for the tech to know what the problem was I've been having. They got the issue fig appt and putting all the info about my truck's issue in the system for the tech to know what the problem was I've been having. They got the issue figured out and fixed. I was in and out in less than 3 hours. More
I Scheduled my recall appt online two weeks prior to my appt date & I did night drop the night before the appt for mine & their convenience. Assuming my car would be finished in one day; it was not touched appt date & I did night drop the night before the appt for mine & their convenience. Assuming my car would be finished in one day; it was not touched until after 11am on day two.Ashley then called me to say they could not do the recalls because my wheel lock was not the right one. So my truck sat a day and half for no reason with no work being done. My last service and rotate was here so that was their mistake! Thankfully I never had a flat in the mean time and needed the wheel lock. This appointment was frustrating and disappointing! More
My experience was great! My advisor Daron was super nice and answered all my questions and also picked an amazing tech to work on my car which did an amazing job. Great exper My advisor Daron was super nice and answered all my questions and also picked an amazing tech to work on my car which did an amazing job. Great experience overall! More


