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Oxmoor Ford
Louisville, KY
467 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 467 reviews
February 27, 2026
I brought my 2025 Ford Bronco in for a CarPlay issue where the system stayed on after the vehicle was turned off and door was open completely. Unfortunately, my vehicle sat at the dealership for three d where the system stayed on after the vehicle was turned off and door was open completely. Unfortunately, my vehicle sat at the dealership for three days without resolution. Communication was very poor — I was told I would receive updates, but I never did. I had to follow up myself and still did not receive a clear explanation or solution. Ashley Austin was my service tech and she was the most unprofessional person I have ever dealt with. Continuously talked over me while I was on the phone with her trying to explain the issue. When I came in to pick my vehicle up, she did not even acknowledge me. After having Kendrick (wonderful mechanic) look at my car, and him telling me that my CarPlay should not be doing that, she still did not offer a solution or offer to make a future appointment. This service is unacceptable when I bought a brand new car with this dealership last year and have been a loyal customer. I would be happy to speak with the General Manager in more detail if he is interested. More
by KALYNBALLARD95
Verified Customer
February 27, 2026
I've been coming there for at least 15 years and everyone has always been great. I've had Brandon a couple times and he's always very nice, professional, informative, and answers any questions I have. If he has always been great. I've had Brandon a couple times and he's always very nice, professional, informative, and answers any questions I have. If he doesn't know he makes sure to find the answer. The accommodations in the waiting room are great as well. More
by kelsiekelly312
Employees Worked With
Brandon
February 27, 2026
They took very good care of me and so far so good the vehicle is running good vehicle is running good More
by JOEY_BLANKENSHIP
Employees Worked With
February 26, 2026
I dropped my car off and informed Brandon what I needed done. I left to take a walk at the Mall next door. Brandon called me to inform me of the cost for services I needed and and when done called me my ca done. I left to take a walk at the Mall next door. Brandon called me to inform me of the cost for services I needed and and when done called me my car was done. Excellent service by Brandon. More
by jbgross1972
Employees Worked With
Brandon
February 26, 2026
Exceptional job of finding and fixing a complete electronics breakdown that required a Ford engineer to concur with their work electronics breakdown that required a Ford engineer to concur with their work More
by Clair Schultis
Employees Worked With
February 25, 2026
They got me in quick. The work was completed and it was top-notch. Thanks. The work was completed and it was top-notch. Thanks. More
by garyandirene401@gmail.com
Employees Worked With
