Ourisman Chantilly Toyota
Chantilly, VA
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880 Reviews of Ourisman Chantilly Toyota
The overall experience was great. We appreciate the effort to make buying a new car easy. Thanks for all your assistance. Everyone was very helpful and knowledgeable. effort to make buying a new car easy. Thanks for all your assistance. Everyone was very helpful and knowledgeable. More
Great dealership with fair price. Car sale man and manager provided me and my family with great and friendly services. We recommend Ourisman to potential buyers. manager provided me and my family with great and friendly services. We recommend Ourisman to potential buyers. More
I went to the dealership with the internet price of a particular vehicle. The Toyota Avalon I saw online was on the lot and I was given the internet price. Test drive was smooth and when it came down t particular vehicle. The Toyota Avalon I saw online was on the lot and I was given the internet price. Test drive was smooth and when it came down to working the monthly payments and obtaining an extended warranty, the sales person (cannot recall his name), worked the numbers where I stayed within my budget and received a warranty for 60 months (until the car is paid off in full.) Happy customer. More
If there were a number higher than 5 on ratings, I would give it to Doug Price and Sean Galligan. I have been going to this dealership for over 3 years. In the past,going to the other neighborhood dealers i give it to Doug Price and Sean Galligan. I have been going to this dealership for over 3 years. In the past,going to the other neighborhood dealers in the Auto Mall had left a bad taste in my mouth. I was apprehensive about these guys at Toyota as well. Doug took care of me right from the get-go. Doug and Sean both are gentlemen,kind and very polite and will go to any length to give you the very best experience they have to offer at the moment. They will give you the best advice they can give. I have never felt that I was not taken care of while I was there. The waiting room is nice. The coffee is hot. The tv is BIG! This is the best dealership in the area and I would go to these two specific guys any given day. Thank you for your awesome services and making my experience so wonderful you guys!! More
Great introduction to start and very attentive throughout our visit. Answered questions confidently or asked others when in doubt. Was willing to show different colors, models, etc. Tolerated our changing our visit. Answered questions confidently or asked others when in doubt. Was willing to show different colors, models, etc. Tolerated our changing ideas of what we wanted in accessories, colors, etc. I was very pleased to work with Arnaud. I consider him an excellent sales professional and would be willing to work with him again. More
Teemour was very pleasant and knowledgable I highly recommend him as a salesman he made a point of sitting and chatting with me while I was waiting for finance and I appreciated that recommend him as a salesman he made a point of sitting and chatting with me while I was waiting for finance and I appreciated that More
My 1999 Camry (Betsy), which I was very fond of and was in perfect running condition was totalled in car accident by 16yr old. My husband found a couple of cars at this dearlership and said let's go, and in perfect running condition was totalled in car accident by 16yr old. My husband found a couple of cars at this dearlership and said let's go, and I'm glad we did. I wasn't in the best of moods when I arrived here, but Andy Walker welcomed us, on that chilly Saturday as soon as we arrived and shortly after we were introduced to Teemour Piracha, who eased alot of the stress I was experiencing. I hadn't had to look for a car in quite sometime, so this was the last thing I was looking forward to. We checked a couple of other dealerships that day, but came right back to Ourisman Toyota Chantilly. From the first testdrive to the final "Ringing of the Bell" the entire process was stress free. No Pressure to buy anything -- the choice was up to me, I was given all the options available to me and If I ever have to do this again -- I know where my first stop will be and who to look for. The staff here is GREAT and I am recommending them to eveyone I know. Thanks again for the expericence--my newer 2011 Camry is starting to warm my Heart to take the place of good ole Betsy.....!!!!!! Happy Holidays Robin Burke More
This was my first time buying a car from a dealership. I had been having the worst of luck with the car buying proccess and I came to ourisman expecting the same rude and pushy service i had been receiving had been having the worst of luck with the car buying proccess and I came to ourisman expecting the same rude and pushy service i had been receiving in other places. From the beginning Teemour was frienly and very helpfull. He made us feel very comfortable and made great recommendations. I went in looking for information only and expecting the same poor service I've been getting everywhere else AND i walked out with a new Toyota RAV4. I couldn't say no to such a Great service. Teemour stayed with us, patiently, through the whole process even after closing hours and made sure to check on us after we met with finance, walked us out and everything. =) More
My first brand new car, first Prius. Ourisman Toyota Chantilly has a huge lot, actually had the car I wanted in stock, no gimmicks. Honest, kind staff welcomed me and my wife. Excellent customer servi Chantilly has a huge lot, actually had the car I wanted in stock, no gimmicks. Honest, kind staff welcomed me and my wife. Excellent customer service, no pressure. Farhad patiently worked with us on every aspect, gave the BEST price upfront, no haggling needed. Farhad H. is very knowledgeable, made excellent recommendations while respecting our wishes. After we purchased the car, they took the time to inspect and clean the car. My wife and I were given a thorough walk-through along with a great introduction to the Prius. They also helped us sync our phone with the car. We scheduled the first of our free maintenance before we drove off. Overall, Outstanding first, new car buying experience. Look forward to working with Farhad and Ourisman Toyota Chantilly soon to buy my wife's car. More
Rodney, was there to welcome us, Gaurav was there to explain and do the figure work, Harris speeded up the paper work. I liked the idea that all of them worked in unison and made our visit a good exper explain and do the figure work, Harris speeded up the paper work. I liked the idea that all of them worked in unison and made our visit a good experience. More