Ourisman Chantilly Toyota

Provider Mr. John has excellent customer services. He is a very knowledgeable person in what he doing. Also a very helpful person. Mr. Chris also has excelle Mr. John has excellent customer services. He is a very knowledgeable person in what he doing. Also a very helpful person. Mr. Chris also has excellent customer services. Thank you very much! More

2014 Camry SE My boyfriend purchased the above car for me, what a surprise! When I arrived at the dealership, Amen Riyati and the General Sales Manager greeted me My boyfriend purchased the above car for me, what a surprise! When I arrived at the dealership, Amen Riyati and the General Sales Manager greeted me at the door telling me how hard my boyfriend had worked to try to make this a total surprise for me. They had even ordered a pizza for us. Amen was very attentive and took me for a test drive of the vehicle, explained all of the features and made sure I understood them. Once back inside the dealership, Amen escorted us to EJ for financing. Another friendly and attentive staff member at Chantilly Ourisman! He went over all of the paperwork and explained the financing to us. Afterwards, Amen made arrangements for another staff member, a young man that I don't remember his name, but he went over using the navigation, satellite radio and how to hook up your cell phone with the Bluetooth in the car. He was also very attentive, respectful and patient with my questions. It was a rainy day and when I was ready to take possession of my new car, Amen helped me empty out my old vehicle and move everything into my new Camry. I have used this dealership before for service on my former vehicle and my son and daughter-in-law just purchased a RAV 4 a couple of weeks ago here as well. I will always come back for their great service. Their staff are friendly, knowledgeable and attentive. In this day and age, customer service is a dying art, but not at this dealership, whatever they're doing, they're doing it right. Chantilly Ourisman has a customer for life with me and I love my new Camry SE!!! More

Excellent Sales support, yet again. This is my 2nd car purchase from them in 2 years, and my families 7th. I downgraded from a nice,loaded SUV to a 2014 Prius V, also loaded. I love th This is my 2nd car purchase from them in 2 years, and my families 7th. I downgraded from a nice,loaded SUV to a 2014 Prius V, also loaded. I love the amazing level of comfort, room and great gas mileage I am getting with my new Prius V. After driving a SUV for 15+ years, this is a switch, but the new 2014 Prius V Wagon is very comfortable and roomy. And no one can tell it's a Prius, the wagon is rather large for a Prius, and I love it!! It is also nice to be remembered when I came back to my same sales person Ernesto Castedo and the GM David Timoner. The purchase was easy and I left happy. I feel over all I got a good price, but you always want better,LOL But you get what you pay for and I got a great car. With my SUV, the service was always quick and easy. And I love the 25 K miles free service that Toyota offers the 1st 2 years of new ownership. If we have bought 7 cars collectively over many years as a family, they must be doing something right, or trust me, we would have not returned. But they always are there to help, answer questions and assist. I highly recommend Chantilly Toyota Ourisman to anyone looking for a new or used car,truck or SUV. More

Friendly service Smooth service and honesty .Very friendly and honest car sales man (Ahmad Almokrashy).The advice and inputs was great fully useful for me in making my Smooth service and honesty .Very friendly and honest car sales man (Ahmad Almokrashy).The advice and inputs was great fully useful for me in making my decision More

Very professional and Knowledgeable Sherif Ahmed is an excellent sales consultant.He was very patient with me and really wanted to get me the best deal possible on my Toyota Camry 2014.H Sherif Ahmed is an excellent sales consultant.He was very patient with me and really wanted to get me the best deal possible on my Toyota Camry 2014.He did as much as he could to make my purchase smooth and hassle free.I haggled on the price for almost 4-5 hours but never did he express any sort of impatience. I went to 2 other dealers as well to check on the prices but none of them had sales persons/Managers as knowledgeable or friendly as Sherif, Arlo or Heeman.These guys know their cars on the tip of their tongues and more importantly they know what the customer wants. Sherif worked out a really god deal I could not refuse with the Sales Manager Heeman and they were happy to provide all that I wanted in my car for a really great price!If you are thinking of buying a car from Ourisman then I can say with 100% confidence that Sherif is the guy you should talk to!He is always more than happy to help! A big thumbs up to Heeman, Arlo and Chris for doing great work! More

In A gentleman way The deal was done in a gentleman way fast and forward!! we dealt Camry in less than an hour and the best thing is you guys processed very efficiently. The deal was done in a gentleman way fast and forward!! we dealt Camry in less than an hour and the best thing is you guys processed very efficiently. The car is great it runs smoothly and it is what I was looking for. Thank You guys for the service For the fast loan Processing and everything Really Appreciating!!!! Regards Suman More

Camry Great service. Definitely recommend and will be back. Gaurav and sherif were helpful and helped me pick the right car. Even followed up to make sure e Great service. Definitely recommend and will be back. Gaurav and sherif were helpful and helped me pick the right car. Even followed up to make sure everything was fine. More

Teemour was great and serviced me very well with my purchase of the Prius. He expalined everything I needed to do and was fast in his service which I appreciate. purchase of the Prius. He expalined everything I needed to do and was fast in his service which I appreciate. More

Rod, a great salesman Rod remembered us from a previous visit made a few months ago. His greeting was sincere. Rod is pleasant and easy to work with. He's straight forward Rod remembered us from a previous visit made a few months ago. His greeting was sincere. Rod is pleasant and easy to work with. He's straight forward in his business approach and he knows his Toyota cars. We are pleased that Rod was the representative that we got to work with. We purchased a new Toyota and left satisfied. Thanks, Rod. More

WOW Ourisman! Marcel entertain me though they only have less than an hour to close the store. He spend time to help and get the sienna that i'm looking for. Great J Marcel entertain me though they only have less than an hour to close the store. He spend time to help and get the sienna that i'm looking for. Great Job,Marcel.Though I have problem with my credit,still he did his best,work so hard and do great effort for me to go home with the new van. I live in Annandale, and I wont hesitate to come back to Marcel to purchase a new vehicle in the future. Just to let you know,I'm loyal to koons before and because of Marcel my loyalty is in your company now. Thank you so much Marcel,and I already recommend Ourisman Chantilly Toyota to my friend and of course Marcel. More