Ourisman Chantilly Toyota

Great people She looks for the best deal that will match my budget!! Best team, services and environment. I will send anyone that needs to get a car!!! She looks for the best deal that will match my budget!! Best team, services and environment. I will send anyone that needs to get a car!!! More

20,000 mile Toyota care Very easy to make an online appointment and the service was completed in 45 minutes instead of 90 as stated. Very professional service staff. Jose Ro Very easy to make an online appointment and the service was completed in 45 minutes instead of 90 as stated. Very professional service staff. Jose Romero took very good care of me. More

My new Toyota purchase experience We came to Ourisman Chantilly Toyota to purchase a new Toyota Camry. We traded our 2013 Toyota Camry for a New Toyota Camry and we had an excellent ex We came to Ourisman Chantilly Toyota to purchase a new Toyota Camry. We traded our 2013 Toyota Camry for a New Toyota Camry and we had an excellent experience during the entire process. For one, we received a fair value for our trade in vehicle. We were treated with a great deal of respect and patience while we made the decision to select the best vehicle that would meet our personal needs. We were encouraged to test drive several models and we had all our questions answered each time. Everyone that we met, and was part of our purchase experience, was very professional and treated us courteously and respectfully. In particular, we wish to thank and compliment Mr. Charles Hall and Mr. Arlo Guthrie for their excellent customer service and assistance with the purchase of our NEW CAMRY. We would rate our experience with Mr. Hall as a "10 out of 10". More

a great customer service Is important when someone explain me about my Car. The patient was important too.because for me is hard to understand about that. Mr Rudbeck has a Is important when someone explain me about my Car. The patient was important too.because for me is hard to understand about that. Mr Rudbeck has a good customer service. More

Great experience They are excellent at getting the job done in a timely manner. The sitting room is comfortable with tables and chairs, outlets, drinks, donuts, etc. They are excellent at getting the job done in a timely manner. The sitting room is comfortable with tables and chairs, outlets, drinks, donuts, etc. I appreciate the care they take with my car and everyone is always pleasant to deal with as well. More

Scheduled maintenance The work on our 2009 Camry was done well and in a timely manner. The car has over 162,000 miles and Ourisman Chantilly Toyota has helped us keep it in The work on our 2009 Camry was done well and in a timely manner. The car has over 162,000 miles and Ourisman Chantilly Toyota has helped us keep it in good working condition which is why we always take it there for service. More

Great service; good listeners My service writer, Stacey King, is a pleasure to work with. She's knowledgeable, helpful and caring. Both my husband and I deal with her. My service writer, Stacey King, is a pleasure to work with. She's knowledgeable, helpful and caring. Both my husband and I deal with her. More

Great job on my Venza Patrick did a great job fixing the various issue they found on my regular Checkup. I would be stuck on the side of the road sooner or later without t Patrick did a great job fixing the various issue they found on my regular Checkup. I would be stuck on the side of the road sooner or later without this service More

Returning Customer Went to a couple other dealers before ending up at Ourisman. One of the other dealers even said "good luck" in getting that price. Well we did get t Went to a couple other dealers before ending up at Ourisman. One of the other dealers even said "good luck" in getting that price. Well we did get that price at Ourisman. More

An Exceptional Service Department I have been coming to this service dept. for over 10 years, even though there are at least 2 Toyota dealers closer to where I live. They are trustwor I have been coming to this service dept. for over 10 years, even though there are at least 2 Toyota dealers closer to where I live. They are trustworthy and do excellent service work, and their customer service is over the top. They aren't perfect, but no one is, and the few times they have made mistakes, they always make it right. I trust their knowledge, honesty, and recommendations. They always give me the option of getting a loaner car so I have transportation while the service is being done, which I really appreciate. More