Ourisman Chantilly Toyota

Exceptional service Service Department are above and beyond. From recommendation to the quality of service. My car got washed before I received it. Waiting area are cl Service Department are above and beyond. From recommendation to the quality of service. My car got washed before I received it. Waiting area are clean with available amenities. Jeremy and Jamil a professional technician came to me and explain all the works to be done. I definitely recommend Chantilly Ourisman for Toyota services. More

Outstanding service as always I’ve been coming to this car dealership to have my car fixed, oil change...for years now. I’m happy with your service as always I’ve been coming to this car dealership to have my car fixed, oil change...for years now. I’m happy with your service as always More

New car purchase I needed a new car because the 2017 Sienna I had purchased last fall was totaled due to the inattention of another drive. I wan't to get another 2017 I needed a new car because the 2017 Sienna I had purchased last fall was totaled due to the inattention of another drive. I wan't to get another 2017 red Sienna--since I loved my car--and Denise was able to locate one for me. Denise and everyone else at Ourisman Chantilly were great in helping me get this new car. More

No Issues Easy to schedule; and work was done on time. Everyone friendly and helpful from the time of telephone scheduling through delivery of car after servic Easy to schedule; and work was done on time. Everyone friendly and helpful from the time of telephone scheduling through delivery of car after servicing. More

Awesome dealer Love my toyota and the price and the treatment of this dealer, been buying my cars there since 2009 and they own me for life Love my toyota and the price and the treatment of this dealer, been buying my cars there since 2009 and they own me for life More

Everything is based on my satisfaction. It's truly great. Why do I love Ourisman Chantilly Toyota - Jeff Nanfelt. The best service adviser and ambassador for the dealership. Beyond Jeff, everything is first c Why do I love Ourisman Chantilly Toyota - Jeff Nanfelt. The best service adviser and ambassador for the dealership. Beyond Jeff, everything is first class, loaner provided, check out experience are pain free and so welcome. These various services, so well thought out and executed, compelled me to obtain my newest car from this dealership. More

Service Took 2 1/2 hours for oil change. Was informed that mysterious scratches were not covered by bought extended coverage. Customer not happy about coverag Took 2 1/2 hours for oil change. Was informed that mysterious scratches were not covered by bought extended coverage. Customer not happy about coverage not covering basics problems such as scar he's to paint! More

Excellent customer service Both Greg and Param helped us above and beyond. I will buy my next car from them. Great individuals to work with. I will highly recommend them again Both Greg and Param helped us above and beyond. I will buy my next car from them. Great individuals to work with. I will highly recommend them again and again. More

Sales Rep Denise Myers is a consummate professional and I picked her after observing her manner. She was courteous, professional and HONEST, which made the new Denise Myers is a consummate professional and I picked her after observing her manner. She was courteous, professional and HONEST, which made the new car buying experience easy. She was also very thorough and ensured that I had all of the right paperwork, my license plates were installed, my State Inspection sticker was updated, and that someone had actually walked me through the basic operations of the vehicle. Denise was GREAT!! I can't remember Teemoor's last name, but he handled all of the paperwork very professionally and I really enjoyed his friendly demeanor! These two people really made the visit worthwhile! More

Quick and thorough. Answered all my questions. Received the 15,000 standard maintenance checkup. I had questions about upgrades to the navigation system maps and got complete answers. Everyone I Received the 15,000 standard maintenance checkup. I had questions about upgrades to the navigation system maps and got complete answers. Everyone I dealt with was very friendly and courteous. More