Ourisman Chantilly Toyota

Great Customer Service Stacey is a great service rep who has always helped me in getting my car through any kind service/repair with minimal effort. She has always made sur Stacey is a great service rep who has always helped me in getting my car through any kind service/repair with minimal effort. She has always made sure that I would be aware of the work done to my car and that there are no hidden costs at the end of the process. More

Pricing Misrepresentation We went to buy a new Prius prime and the price quoted to us and agreed upon. At the final page signing they disclosed the the price need to higher by We went to buy a new Prius prime and the price quoted to us and agreed upon. At the final page signing they disclosed the the price need to higher by $1,000 as the price quoted and agreed upon is inclusive of financing with Toyota cash back and if we choose to finance with somebody else or choose TFS rate of 0.9% then the price would be $1,000 more. The biggest problem i have is when they misrepresent the pricing information without disclosing the fact they price they are offering us includes financing from TFS. This is my 3rd car purchase from the dealership and 7th Toyota it seems quality of people working there has gone down as this time experience was the worst. Felt that they were trying to cheat us. More

Painless and efficient The entire team at Ourisman Chantilly Toyota were extremely helpful, friendly, and courteous. Your sales staff is well organized and the entire proce The entire team at Ourisman Chantilly Toyota were extremely helpful, friendly, and courteous. Your sales staff is well organized and the entire process went smoothly and quickly. Well done! More

Super organized express service! Quick drive in flow through operation. Pull into garage service writer, loaner car writers and cars on line waiting to drive away. Work done in hoirs. Quick drive in flow through operation. Pull into garage service writer, loaner car writers and cars on line waiting to drive away. Work done in hoirs. More

Prompt service.Staff was polite. I came in for scheduled maintenance and found that I was treated promptly and politely. I was pleased with my experience. I would recommend this. Loca I came in for scheduled maintenance and found that I was treated promptly and politely. I was pleased with my experience. I would recommend this. Location to others. More

Pleasant Experience By far the easiest car purchase experience I have ever had. Financing, vehicle choice options, everything from beginning to end was simple and presen By far the easiest car purchase experience I have ever had. Financing, vehicle choice options, everything from beginning to end was simple and presented well. More

First service visit This was the first service for my new Carrolla. It was fast and they gave the car a wash and vacuum!! The waiting area has been improved with differ This was the first service for my new Carrolla. It was fast and they gave the car a wash and vacuum!! The waiting area has been improved with different areas to choose from for waiting and comfortable seating. More

Great experience buying a 2017 Corolla I highly recommend Ourisman Chantilly Toyota and the sales representative who helped us his name is Charles Hall. He was very professional and made th I highly recommend Ourisman Chantilly Toyota and the sales representative who helped us his name is Charles Hall. He was very professional and made the process easier for us. More

Maintenance on my 2015 Camry XLE The service was performed in a timely manner and the Service Assistant Manage, Jeff was very professional. My car went in on time and The service was The service was performed in a timely manner and the Service Assistant Manage, Jeff was very professional. My car went in on time and The service was completed early. More

Great experience because if Terry Morgan My family had a great experience buying a new Highlander from Terry Morgan. He is a wonderful salesman. I recommend this dealership to anyone. Well D My family had a great experience buying a new Highlander from Terry Morgan. He is a wonderful salesman. I recommend this dealership to anyone. Well Done. More