Ourisman Chantilly Kia

We purchased a new Optima this past weekend from Ourisman Kia in Chantilly. We had previously been in several months ago looking at cars so asked for the salesman who helped us last time, Terrence Smith. Un Kia in Chantilly. We had previously been in several months ago looking at cars so asked for the salesman who helped us last time, Terrence Smith. Unfortunately, Terrence was with other customers. He introduced us to Marcus Dos Santos, who helped us. Terrence remembered us from before, which really impressed me since we didn't buy a car last time. Marcus was very helpful, friendly, and knowledgeable. Everyone who helped us was very nice and all seemed to genuinely enjoy working at Ourisman Kia. No one was pushy, they really wanted to help us find the perfect car. Although we purchased, we were interested in leasing info and Dorelba Estrada explained the difference between leasing and purchasing and was very helpful in steering us to the best option for us. We could not be happier with our experience at Ourisman Kia. If all dealerships and employees were like Ourisman, car dealers would have a much better reputation. Ourisman Kia and their employees should be the model for all other dealers to follow. More

Ben was great, attentive, helpful, conviced and super friendly. I never thought i was going to buy the car from Kia because i wanted to see other options so i told Ben about it but he did an oustanding j friendly. I never thought i was going to buy the car from Kia because i wanted to see other options so i told Ben about it but he did an oustanding job on convinced me by explaining all the benefits that i have with kia and answered all my question that i had. He was there for us step by step to make us feel confortable. I will definetely recommend him with my friends and family because he make feel more than welcome and very helpful. If i have that oportunity to give him a 100% i will give him 200% because he gave me the best customer service in my life. Good job Ben, honestly am not an easy person to conviced but you did a great job, keep it up Sir. More

Oursiman Chantilly Kia was the fourth Kia dealership that I visited in my search for a 2012 Kia Optima. I was pleasantly greeted by Jimmy Stanford who wasted no time in showing me what their dealership had I visited in my search for a 2012 Kia Optima. I was pleasantly greeted by Jimmy Stanford who wasted no time in showing me what their dealership had to offer me. During my visit, I also dealt with Marcus Dos Santos and Chris Bell who were equally as professional and interested in what I had to say. This was NOT the case with the three previous dealerships that I visited. My experience with Oursiman Chantilly Kia was very positive, and I was very satisfied with the deal that I received on my new Optima. More

The staff was very friendly and offered the Kia Optima at a very good price. The dealership was clean and inviting and the customer service outstanding. a very good price. The dealership was clean and inviting and the customer service outstanding. More

This letter is to personally thank our salesman, Ben Braunstein, for the customer service we recently received over the course of our vehicle purchase. My husband George and I were shopping around for Braunstein, for the customer service we recently received over the course of our vehicle purchase. My husband George and I were shopping around for a new car. We came late in the evening on Monday May 7th and Ben was beyond patient with us. He asked what we were looking for and we test drove both the Optima SX and EX and he was very thorough with his explanation of the benefits of both vehicles as well as the benefits to the KIA brand. Having previously owned Nissan and Chevrolet vehicles, we were blown away by both safety and style in both Optimas. We were clear with what we were looking for and Ben didn’t waste our time. He was professional, courteous and respectful. We were in a time crunch to get back home to relieve our childcare provider and Ben made the most of our time. He even agreed to coming in the next day, Tuesday May 8th, on his day off, to accommodate our schedule so we could take a second look at the vehicles and discuss pricing options. We also looked around at other dearlerships and were seriously considering going with a Nissan Rogue. After Ben shared the high crash test and safety ratings as well as other performance benefits, we were sold on purchasing the KIA Optima EX/Turbo and just needed the price to be right. We drive a hard bargain and do not mess around. We knew what our trade in vehicle was worth as well as all other costs associated with the purchase and he diligently worked back and forth between his manager and us until we could come to an agreement on the numbers. We are enjoying the new car and wanted to ensure we took the time to thank Ben for his commitment and respect during the car buying process. Buying a car that our daughter will be safe in is a top priority and Ben ensured we were purchasing a vehicle that would provide us sound mind while on the road. We cannot speak highly enough of KIA so far and have shared our experience with friends on Facebook. We are confident that spreading the word will bring more business to your dealership through word of mouth. Thanks to Ben for making a painful process more enjoyable! Regards, Hillary & George LaMay PS- we are sending a copy of this letter directly to the dealership as well. More

Ourisman Kia is awesome! I've bought 2 new Kia's from them. The first was '12 Soul the second a '12 Forte Koup. I was unhappy with my Soul so Marcus got me interested in some Forte's, after being very pl them. The first was '12 Soul the second a '12 Forte Koup. I was unhappy with my Soul so Marcus got me interested in some Forte's, after being very pleased with this car I was afraid I would not be able to afford the new payment. Marcus and Purcell did everything in their power to get the price to something I was comfortable with, they even gave me extra on my trade in so I could have the same monthly payment as with my old Soul! These guys are great, I would recomend them to everyone and they have made a customer for life! If you are in the market for a new Kia you have to go to Ourisman Chantilly. Also their service dept. is very helpful and friendly too. Make sure to ask for Marcus!!! More

After seeing the add online for a used Honda Accord I contacted the dealership and went to look at the car. As soon as I arrived I was greeted by Terrence who promptly got me the keys and showed me the contacted the dealership and went to look at the car. As soon as I arrived I was greeted by Terrence who promptly got me the keys and showed me the car. He was professional and friendly along with being knowledgeable. He even showed me the engine with me having to ask (being a female I have had a few bad experiences asking to see the engine). Overall I was completely satisfied with the service and car from Ourisman Chantilly. More

An absolutely amazing dealership. As soon as I walked in, I felt very welcomed, and it seemed like the sales people knew exactly what I was looking for. After troubling Marcus many times, I finally made a de I felt very welcomed, and it seemed like the sales people knew exactly what I was looking for. After troubling Marcus many times, I finally made a decision on the Kia Optima. i know for a fact I will continue doing business with this dealership. More

Well I went into this dealership looking for one car in particular and drove 3 different cars. I would have to say that is good sales since I left with a 2 door koup and wanted a 4 door sedan or SUV. I a particular and drove 3 different cars. I would have to say that is good sales since I left with a 2 door koup and wanted a 4 door sedan or SUV. I always said I would not get a 2 door car but here I am with one for the next million years. Patrick was great very patient with my craziness and my mom as well. He answered all questions I had and I woul tell anyone looking for a Kia to go there and see him. Chris of course was great because he bought Pizza lol. He also was very helpful and fun to interact with. Altman was extremely professional and very helpful with explain each detail down to drawing them out for me.... He also got me the warranty that last 10 years bumper to bumper for the same payment I wanted to be around.... So far I like the car and I am starting to love it just trying to get used to sitting on the ground. The color though is my favortie..... The only thing bad I can say about this dealership was the price I looked up different dealerships and feel that I should have gotten a bit of a better deal for the new car since the listing online are lower and the interest rate I got was high when my buddy has a kia and got 1.9% and I got 5.9% .... No matter what I will definetly go back there I will just be ready for them.... More

As soon as I set foot at ourisman Kia I knew I had came to the right place. The Dealership had an array of cars and options on display which had the KIA with it all. As soon as I walked in the door I was g to the right place. The Dealership had an array of cars and options on display which had the KIA with it all. As soon as I walked in the door I was greeted by the sales manager Christopher Bell "Chris " Who is a awesome and approachable gentleman, who shook my hand and introduced me to a one of the most honest, calm and nicest salesman I have ever met by the name of David Kim. David took the time to show me all the KIA Optima had to offer and took the test drive that had me Sold. I brought a trade in that Chris worked with me on and gave me an awesome offer I couldn’t refuse and showed me the respect and courtesy and professionalism that made my experience wonderful. To wrap up my experience Chris and David introduced me to another awesome person of the Ourisman KIA family the Finance manager Shannie Hickok. Shannie laid it all out for me with the numbers and the paper work, gave the options for my KIA to protect it for the long road ahead. Shannie gave me the financial tools and options to purchase my new KIA in such a stress free manner and answered my array of questions with patience and consideration and gave me the piece of mind that put me at ease. I couldn’t be happier with Ourisman KIA. The Staff that I dealt with where top notch and Great people, and I am happy to say that I purchased a vehicle at ourisman KIA. I recommend this Dealership to anyone who wants one of the best Vehicles on the market that offer exceptional value and options. I recommend this dealer to anyone who wants to be treated with Respect, kindness and professionalism. More