![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Ourisman Chantilly Kia
Chantilly, VA
Filter Reviews by Keyword
By Type
950 Reviews of Ourisman Chantilly Kia
We arrived only about an hour before closing. They knew we were coming and were waiting for us. I drove the vehicle and loved it. We were in and out in less than 2 hours. This place is about 90 minutes we were coming and were waiting for us. I drove the vehicle and loved it. We were in and out in less than 2 hours. This place is about 90 minutes from my home and in the future, I won't think twice about making the drive. This is the first time that I have purchased a new vehicle and left the dealership not feeling like I was taken for a ride. Everything about Ourisman Chantilly Kia is top of the line. More
The entire car buying experience was very pleasant and all of my questions answered. The dealer atmosphere is professional and the staff very willing to take the time to work with you to make sure you ar all of my questions answered. The dealer atmosphere is professional and the staff very willing to take the time to work with you to make sure you are happy. More
I had a wonderful experience buying my very first car here. Henry was extremely kind and patient and did whatever he could to ensure that I was comfortable. He was knowledgeable and consistent. The other here. Henry was extremely kind and patient and did whatever he could to ensure that I was comfortable. He was knowledgeable and consistent. The other staff members I worked with were great as well and provided me with all of the information I needed to make my purchase, and worked with me to achieve reasonable monthly payments. I even got my car detailed and with a full tank of gas (that I still haven't had to fill, despite all the driving!), which was a pleasant surprise. I have told, and will continue to tell, everyone I know looking for a car that this place just can't be beat. Between the stock on the lot and the level of importance the employees put on customer satisfaction, it's a win-win. More
I had been in previous email contact with Henry Hoffer. We set up a time for me to visit, Henry had the Optima model I wanted upfront waiting for me to test drive. Loved the car and between Henry and Chr We set up a time for me to visit, Henry had the Optima model I wanted upfront waiting for me to test drive. Loved the car and between Henry and Chris Bell it did not take long to agree on all terms, inclyuding the trade in value for my Hyundai Sonata Limited. While thepaperwork was beeing completed Henry had the car detailed, gased and ready for delivery. The entire staff wazs friendly, professional and responsive. I will get my next car, whenever that may be, from the same people at Kia. If you're in the market for a quality car, good pricing and attention to your needs, I strongly urge youi to consider Ourisman Chantilly Kia. More
Ben was a great help. He made my buying experience today painless. He is extremely knowledgeable about the Kia products, and helped me make a great selection based on some features I was looking for. He e painless. He is extremely knowledgeable about the Kia products, and helped me make a great selection based on some features I was looking for. He even helped me get the car home. More
The team at Ourisman was extremely helpful and friendly in dealing with service on our old Kia and arranging a trade in for a great used car when it became a loss. Chris, Jeff, and Silvia got us the best d in dealing with service on our old Kia and arranging a trade in for a great used car when it became a loss. Chris, Jeff, and Silvia got us the best deal possible and walked us through test driving available cars and financing from beginning to end. They even got us pizza! More
I purchased an Optima from this dealership, this month, and I have to say it was by far the best experience I have ever had. I've had my share of car purchasing woes and nightmares and this place was a gre and I have to say it was by far the best experience I have ever had. I've had my share of car purchasing woes and nightmares and this place was a great experience from the moment I stepped in the place, until the time I drove off. Albeit, it was a little tough going back and forth on the pricing of the car, getting discounts, etc., but in the end I left with a brand new car and a pretty good taste in my mouth. Everyone treated me with respect, attentiveness and professionalism. Kudos to GM-Billy Brown for running a very personable and professional business. Special thanks to Billy, Steve, Altman, Sylvia & Chris for making my purchase happen. If you're shopping for a KIA this is the place to go. More
I had an overall great experience with Ourisman Chantilly Kia. I feel that I was given a fair price for a vehicle in very high demand. The entire team from my initial sales person, David Kim, to the Financ Kia. I feel that I was given a fair price for a vehicle in very high demand. The entire team from my initial sales person, David Kim, to the Finance person, Altman Tsang were great to deal with, explained everything in detail and were up front about everything. I enjoy a sales experience where I do not feel like I am being sold! My experience was more of a buying experience, where I knew what I wanted, and the team did everything they could to make that happen! Thanks, Chris More
Chris and Henry were extremely helpful and personable. Henry helped with explaining the vehicle to me (Kia Optima) and assisted with getting the car I wanted. Chris was quite helpful with the purchase pr Henry helped with explaining the vehicle to me (Kia Optima) and assisted with getting the car I wanted. Chris was quite helpful with the purchase process as well as closing the deal. Those two made the car shopping and car buying process worth it. More
Due to a car accident I found myself in the need for either a new or used car. After visiting with several other dealerships, I made my way to Ourisman Chantilly Kia in the afternoon. I had originally s either a new or used car. After visiting with several other dealerships, I made my way to Ourisman Chantilly Kia in the afternoon. I had originally spoken with Jeff Hoyt on the phone, but he was busy assisting other customers when I arrived at the dealership. He still took the time to introduce himself and to introduce Henry Hoffer who would be helping me out. I briefly described what I was looking for to Henry and within minutes we were on our way to check out a car on the lot and to take it for a test drive. Henry was extremely knowledgeable about the vehicle, the recommended services, intervals, fuels, etc, etc. This instilled some confidence in me that I was at the right place, because another Kia dealership I visited earlier in the day were essentially clueless in comparison. After a very good test drive, Henry and I began to work out a deal. He understood the situation I was in and was willing to work hard to make me happy. I feel he did just that. We came to an agreement on a deal, and that was that. Overall, the process that I was dreading turned into one of the most painless car buying experiences of my life. I'm still shocked at how easy and quick people who know what they're talking about, and know what they're doing can make the process. If ever in the market for another Kia after this one, I wouldn't have any reservations about returning to work with either Henry or Jeff. More