Ourisman Chantilly Kia

Henry and Chris met all of my expectations. They both were knowledgeably, friendly, prompt and professional. We quickly were able to agree on a fair price. The car was delivered in perfect shape and al were knowledgeably, friendly, prompt and professional. We quickly were able to agree on a fair price. The car was delivered in perfect shape and all features explained to my satisfaction. I would buy a car again from this dealer. More

I had an amazing experience at Ourisman Chantilly Kia. Once I pulled into the lot Terrence Smith was waiting to assist me. Purcell Johnson also came out to help. I am a college student and needed a new ca Once I pulled into the lot Terrence Smith was waiting to assist me. Purcell Johnson also came out to help. I am a college student and needed a new car by the next day and Terrence and Purcell jumped right on it. They helped me to find a car that was in my price range and they were very friendly. They showed some of the best customer service I have ever seen. I would recommend anyone to go here and I would directly point them to Terrence and Purcell. I worked with Altman Tsang on finances and he was a little rude at first. He would not let you speak or hear you out but he lightenend up as we were working with him. I would definitely recommend anyone to go to Ourisman Chantilly Kia. More

I was informed that due to staffing issues, the wait would be a while. It ended up taking almost 2 hours for my oil change. Other than that, the visit was fine. would be a while. It ended up taking almost 2 hours for my oil change. Other than that, the visit was fine. More

This is an efficiently run, customer friendly operation. I was able to make an appointment within a reasonable time. From the time I walked into the Service area to drop off or pick up my car, with each pe I was able to make an appointment within a reasonable time. From the time I walked into the Service area to drop off or pick up my car, with each person I delt with I had "their" undividend attention. In addition, the gentleman who is the shuttle driver is an "unmentioned" but excellent asset to your organization. He is a friendly and at the same time attentive driver. More

I contacted the Ourisman Chantilly dealership looking for the 2012 Optima Hybrid. I was transferred over to Marcus Weaver and he provided me with very helpful information. I came in at around 7:15pm that n the 2012 Optima Hybrid. I was transferred over to Marcus Weaver and he provided me with very helpful information. I came in at around 7:15pm that night and was out the door with my new car by 9:30pm. The overall experience with Marcus, Chris and Silvia was very pleasant. Everyone was very friendly and accommodating. They went the extra mile to make sure I understood the features of the car. I would definitley refer anyone looking to purchase a Kia to visit the Ourisman Chantilly dealership. Very friendly and great experience. My first Kia so hopefully the car will be as great and the experiencing purchasing it.. More

Good experience working with Jimmy and Chris. Once I made up my mind (2012 Optima), they made the experience as quick and painless as possible. I was out of there within an hour and on our way back home. It' up my mind (2012 Optima), they made the experience as quick and painless as possible. I was out of there within an hour and on our way back home. It's my first Kia so hopefully I will be impressed with the car in the future like I am now. More

Great experience from the moment I walked on the car lot. My sales consultant Terrence Smith greeted me outside the dealership and quickly helped me narrow down what Kia would be the best for me then gave m My sales consultant Terrence Smith greeted me outside the dealership and quickly helped me narrow down what Kia would be the best for me then gave me a great explanation on the different trim options available. Purcell Johnson was a great assistance as well working a deal my family could afford. More

We arrived only about an hour before closing. They knew we were coming and were waiting for us. I drove the vehicle and loved it. We were in and out in less than 2 hours. This place is about 90 minutes we were coming and were waiting for us. I drove the vehicle and loved it. We were in and out in less than 2 hours. This place is about 90 minutes from my home and in the future, I won't think twice about making the drive. This is the first time that I have purchased a new vehicle and left the dealership not feeling like I was taken for a ride. Everything about Ourisman Chantilly Kia is top of the line. More

The entire car buying experience was very pleasant and all of my questions answered. The dealer atmosphere is professional and the staff very willing to take the time to work with you to make sure you ar all of my questions answered. The dealer atmosphere is professional and the staff very willing to take the time to work with you to make sure you are happy. More

I had a wonderful experience buying my very first car here. Henry was extremely kind and patient and did whatever he could to ensure that I was comfortable. He was knowledgeable and consistent. The other here. Henry was extremely kind and patient and did whatever he could to ensure that I was comfortable. He was knowledgeable and consistent. The other staff members I worked with were great as well and provided me with all of the information I needed to make my purchase, and worked with me to achieve reasonable monthly payments. I even got my car detailed and with a full tank of gas (that I still haven't had to fill, despite all the driving!), which was a pleasant surprise. I have told, and will continue to tell, everyone I know looking for a car that this place just can't be beat. Between the stock on the lot and the level of importance the employees put on customer satisfaction, it's a win-win. More